#2
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Light a chargeback fire under their tail.
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#3
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At least you can order something. Everything I want to order has been out of stock for the last 3 months. Then I suddenly I get back in stock notification, I eagerly check the website within an hour...nope, still OOS. I give up.
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#4
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I've ordered quite a few products from aero. This extremely slow shipping/processing seems to be a new problem for them. Ordered lots of stuff last year and it would ship within a day. Ordered some stuff a few months ago and I had the same problem took 4-5 days to even ship. I can only imagine they are either gaining popularity and can't keep up with demand. Or politics and all the new gun law talk/election is causing high demand. A lot of other sites that I normally shop on have ALOT of AR parts out of stock right now. Either way it sucks they need to step it up lol
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#6
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2 Weeks waiting now for my order to ship. Called 2 days ago and they said it would ship out by the following day with expedited shipping. Still shows processing today. Tried calling and no one answered and I just left a msg.
How long did it take you guys to get your recent orders shipped? |
#8
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Thanks OP, I am glad I read your post before I ordered. Delays are not a problem as long as the dealer lets you know. Difficult to get a hold of them.......product has not shipped in 12 days........not notified there was a long delay? NO Thanks. I will spend my money somewhere else!!!!
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#9
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I ordered on Jun 17th and received my order on July 7th.
I spoke to staff a few times. They are VERY backlogged. Gunpocalypse is here. The Webstore is not updated in sync with their email campaigns. The Webstore in stock updates are not accurate. Call for accurate info. I called twice and spoke to a very helpful agent both times. They admitted the system was not working as expected and all assembled parts, Uppers, Complete uppers are being built TO ORDER. They cannot keep up with demand, and they have a terrible webstore implementation with little business process around it. Growing pains. I hope they figure it out.
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"Don't hit me with them negative waves so early in the morning." |
#10
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Purchased an M5 upper last night from Aero's website to go with the lower I DROS'ed yesterday (7/16). I'll post my experience in this thread if it takes too long.
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#12
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Placed an order on 7/26/16 for 2 M5 uppers. I got all excited told my buddies and people on this forum that Aero had M5 uppers back in stock i had been waiting for them to go back in stok for weeks. Since then both of my friends who ordered same day but after me have received their uppers. I am yet to get an email with tracking info. saying my oder has been shipped. Called Aero to ask for explanation the girl that answered the phone had no clue why this happened. So she put me on hold and said let me find out. Few minutes later she came back on the line and said my order had not been shipped because they ran out of assembled uppers (buddies odered assembled uppers as well) and they were waiting on the assembly team. I asked to just send me stripped uppers along with parts and I could assemble my own upper. She said that was not possible but she was going to email assembly team and request a rush on my order. Also she would give me expedited shipping for the inconvenience. This was Wednesday and still no shipping notification. If anyone is looking for Aero M5 upper and lowers let me know I have 2 lowers and 2 uppers hopefully coming in the near future. I will no longer be doing business with Aero.
Last edited by eaperez209; 08-07-2016 at 7:12 AM.. |
#13
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#14
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I like their products. I have purchased several m5 lowers. Yes, shipping is slow. If you need it now, probably best to get their products through a vendor. But a blem ar10 lower for 140 bucks? I didn't mind waiting 4 weeks for it.
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#15
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Interesting. Just purchased pretty much a full set of stuff for an M4E1 wylde as well as a blem M5 lower. Quick shipping on everything. Usually 1-2 days to get the shipment out and another 5 or so to receive.
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#17
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Good to know. I've been thinking about picking up a blem-15 lower, simply based on the pricing.
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#19
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I just bought. 22 inch 6.5 creedmoor complete upper off of them took 6 days for free UPS ground to deliver . I bought on Black Friday. Seemed reasonable to me .
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Old problems are like dry poop, if you let the dry poop sit it doesn't smell but the minute you decide to stir the poop with a stick, the smell comes back. Moral of the story, Don't bring up old problems! |
#20
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I have great experience with Aero, bought a couple complete uppers from their black friday sale and received it less than couple of weeks. The parts are well made and reasonably priced can't complain.
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