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  #1  
Old 05-26-2016, 7:41 PM
glopez81 glopez81 is offline
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Default they suck

12 days into order not shippped yet called in so many times no answer . it always I dont know why the haven shipped in yet.

Last edited by glopez81; 05-26-2016 at 8:50 PM..
  #2  
Old 05-27-2016, 10:35 AM
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Quote:
Originally Posted by glopez81 View Post
12 days into order not shippped yet called in so many times no answer . it always I dont know why the haven shipped in yet.
Light a chargeback fire under their tail.
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  #3  
Old 06-01-2016, 9:19 PM
lump lump is offline
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At least you can order something. Everything I want to order has been out of stock for the last 3 months. Then I suddenly I get back in stock notification, I eagerly check the website within an hour...nope, still OOS. I give up.
  #4  
Old 06-02-2016, 6:51 PM
Brettxd9 Brettxd9 is offline
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I've ordered quite a few products from aero. This extremely slow shipping/processing seems to be a new problem for them. Ordered lots of stuff last year and it would ship within a day. Ordered some stuff a few months ago and I had the same problem took 4-5 days to even ship. I can only imagine they are either gaining popularity and can't keep up with demand. Or politics and all the new gun law talk/election is causing high demand. A lot of other sites that I normally shop on have ALOT of AR parts out of stock right now. Either way it sucks they need to step it up lol
  #5  
Old 06-04-2016, 8:30 PM
Bullitt01 Bullitt01 is offline
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I have no problem with a delay...IF i'am waiting on an Aero Precision part. Great quality gear at a fair price.
  #6  
Old 06-29-2016, 11:22 AM
bokehshooter bokehshooter is offline
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2 Weeks waiting now for my order to ship. Called 2 days ago and they said it would ship out by the following day with expedited shipping. Still shows processing today. Tried calling and no one answered and I just left a msg.

How long did it take you guys to get your recent orders shipped?
  #7  
Old 07-01-2016, 2:14 PM
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When things were normal I'd get my stuff within few days, right now who knows. Gunpocalypse passed the legislature, Hillary is on the horizon, **** is getting real.
  #8  
Old 07-10-2016, 2:13 PM
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Thanks OP, I am glad I read your post before I ordered. Delays are not a problem as long as the dealer lets you know. Difficult to get a hold of them.......product has not shipped in 12 days........not notified there was a long delay? NO Thanks. I will spend my money somewhere else!!!!
  #9  
Old 07-14-2016, 9:53 AM
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Oddball_One Oddball_One is offline
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I ordered on Jun 17th and received my order on July 7th.

I spoke to staff a few times. They are VERY backlogged. Gunpocalypse is here.

The Webstore is not updated in sync with their email campaigns. The Webstore in stock updates are not accurate. Call for accurate info. I called twice and spoke to a very helpful agent both times. They admitted the system was not working as expected and all assembled parts, Uppers, Complete uppers are being built TO ORDER.

They cannot keep up with demand, and they have a terrible webstore implementation with little business process around it. Growing pains.

I hope they figure it out.
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  #10  
Old 07-17-2016, 12:51 PM
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Paseclipse Paseclipse is offline
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Purchased an M5 upper last night from Aero's website to go with the lower I DROS'ed yesterday (7/16). I'll post my experience in this thread if it takes too long.
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  #11  
Old 07-24-2016, 6:10 AM
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I like their products, don't mind waiting a bit. And, very lucky for me my good friend is a dealer with Aero...
  #12  
Old 08-06-2016, 12:50 PM
eaperez209 eaperez209 is offline
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Placed an order on 7/26/16 for 2 M5 uppers. I got all excited told my buddies and people on this forum that Aero had M5 uppers back in stock i had been waiting for them to go back in stok for weeks. Since then both of my friends who ordered same day but after me have received their uppers. I am yet to get an email with tracking info. saying my oder has been shipped. Called Aero to ask for explanation the girl that answered the phone had no clue why this happened. So she put me on hold and said let me find out. Few minutes later she came back on the line and said my order had not been shipped because they ran out of assembled uppers (buddies odered assembled uppers as well) and they were waiting on the assembly team. I asked to just send me stripped uppers along with parts and I could assemble my own upper. She said that was not possible but she was going to email assembly team and request a rush on my order. Also she would give me expedited shipping for the inconvenience. This was Wednesday and still no shipping notification. If anyone is looking for Aero M5 upper and lowers let me know I have 2 lowers and 2 uppers hopefully coming in the near future. I will no longer be doing business with Aero.

Last edited by eaperez209; 08-07-2016 at 7:12 AM..
  #13  
Old 08-27-2016, 1:19 PM
Bullitt01 Bullitt01 is offline
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Quote:
Originally Posted by eaperez209 View Post
Placed an order on 7/26/16 for 2 M5 uppers. I got all excited told my buddies and people on this forum that Aero had M5 uppers back in stock i had been waiting for them to go back in stok for weeks. Since then both of my friends who ordered same day but after me have received their uppers. I am yet to get an email with tracking info. saying my oder has been shipped. Called Aero to ask for explanation the girl that answered the phone had no clue why this happened. So she put me on hold and said let me find out. Few minutes later she came back on the line and said my order had not been shipped because they ran out of assembled uppers (buddies odered assembled uppers as well) and they were waiting on the assembly team. I asked to just send me stripped uppers along with parts and I could assemble my own upper. She said that was not possible but she was going to email assembly team and request a rush on my order. Also she would give me expedited shipping for the inconvenience. This was Wednesday and still no shipping notification. If anyone is looking for Aero M5 upper and lowers let me know I have 2 lowers and 2 uppers hopefully coming in the near future. I will no longer be doing business with Aero.
Curious...did you ever get your parts?
  #14  
Old 09-23-2016, 6:59 PM
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skyscraper skyscraper is offline
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I like their products. I have purchased several m5 lowers. Yes, shipping is slow. If you need it now, probably best to get their products through a vendor. But a blem ar10 lower for 140 bucks? I didn't mind waiting 4 weeks for it.
  #15  
Old 10-04-2016, 5:07 PM
grandmasterub grandmasterub is offline
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Interesting. Just purchased pretty much a full set of stuff for an M4E1 wylde as well as a blem M5 lower. Quick shipping on everything. Usually 1-2 days to get the shipment out and another 5 or so to receive.
  #16  
Old 10-05-2016, 1:39 PM
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Blade Gunner Blade Gunner is offline
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Ordering direct from Aero is a whole lot more certain than waiting for local gun shop to get it in.
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  #17  
Old 10-13-2016, 4:13 PM
essjay essjay is offline
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Quote:
Originally Posted by grandmasterub View Post
Interesting. Just purchased pretty much a full set of stuff for an M4E1 wylde as well as a blem M5 lower. Quick shipping on everything. Usually 1-2 days to get the shipment out and another 5 or so to receive.
Good to know. I've been thinking about picking up a blem-15 lower, simply based on the pricing.
  #18  
Old 12-02-2017, 4:23 PM
BitViper BitViper is offline
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Seems things haven't changed... Bought on the 24th.. took 5 days to print the label..

USPS says the label has been printed .. but they, USPS, haven't received the item yet...
  #19  
Old 12-09-2017, 11:13 AM
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vaka vaka is offline
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I just bought. 22 inch 6.5 creedmoor complete upper off of them took 6 days for free UPS ground to deliver . I bought on Black Friday. Seemed reasonable to me .
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  #20  
Old 12-26-2017, 8:31 AM
Shooters Sight Shooters Sight is offline
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I have great experience with Aero, bought a couple complete uppers from their black friday sale and received it less than couple of weeks. The parts are well made and reasonably priced can't complain.
 

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