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  #1  
Old 06-20-2014, 9:20 AM
to520fan to520fan is offline
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Default Im beginning to feel swindled by IE Tactical

Good morning everyone,
Last week I ordered an 80% jig from IE Tactical after seeing it posted on Slickguns website. The price was great so I figured I would give it a try to see what it looked like. They processed my card, took the money but I haven't seen any product and three sets of phone calls to the two listed phone numbers have not been returned. I did find a few other comments on here complaining about them and I am wondering if anyone else has had a similar experience and if they ever received their product?
Thanks
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  #2  
Old 06-20-2014, 10:15 AM
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gogohopper gogohopper is offline
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not good

Lots O'Complaints
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  #3  
Old 06-20-2014, 10:28 AM
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Trickracen Trickracen is offline
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Call your CC and reverse the charge.

Also wrong category
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  #4  
Old 06-20-2014, 10:30 AM
Beercandan Beercandan is offline
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Sure someone is close enough to pay them a visit
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  #5  
Old 06-20-2014, 10:31 AM
the_duck the_duck is offline
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Feeling like Ares all over again.
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  #6  
Old 06-20-2014, 1:43 PM
smileformyflash smileformyflash is offline
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I ordered a paperweight and jig from them. Took awhile but eventually got it. Hope it works out for you. The address and phone number which was on my invoice was: 17001 Fern St Fontana, CA 92336 909-646-0213. The address is a residence not a commercial building so its probably some guy doing it out of his garage. Keep hounding him like someone said pay him a visit.

Last edited by smileformyflash; 06-20-2014 at 1:48 PM..
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  #7  
Old 06-20-2014, 1:45 PM
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R19 R19 is offline
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Quote:
Originally Posted by to520fan View Post
Good morning everyone,
Last week I ordered an 80% jig from IE Tactical after seeing it posted on Slickguns website. The price was great so I figured I would give it a try to see what it looked like. They processed my card, took the money but I haven't seen any product and three sets of phone calls to the two listed phone numbers have not been returned. I did find a few other comments on here complaining about them and I am wondering if anyone else has had a similar experience and if they ever received their product?
Thanks
How is it being shipped? Not every company provides a tracking number.

Update: You can always pursue with your credit card company if it comes to that.
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Last edited by R19; 06-20-2014 at 5:22 PM..
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  #8  
Old 06-20-2014, 5:01 PM
Rangemaster556 Rangemaster556 is offline
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I think by law they have 30 days to ship. That is assuming they actually charged your card and did not just authorize it. Still poor service.
That is based on old mail order laws.
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  #9  
Old 06-22-2014, 10:05 AM
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Crosshair-V Crosshair-V is offline
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Had an Issue with another company that did the same ( Shadow Ops Weaponry ). Processed my card and never shipped. No response on emails, Phone calls go straight to voice mail and no response on the VM's as well. it sucks, but i guess with all the online purchasing we all do, it is just a matter of time that we run into vendors like this. Lesson learned, I should have done a little research and read some reviews before. Like you, i found out too late about the many complaints this company had.
I did finally get a full refund. here is what i suggest you do.
Contact your bank or CC company right away ,and request to reverse the charge. CC are a lot faster in dealing with the issue. Banks require a bit longer and a bit more work in your end. If your Dispute is over a certain amount, you may have to visit a branch and drop off a letter explaining your problem. An investigation will be conducted. but eventually you will get your money back. It usually takes 2-3 weeks to resolve for banks, CC are faster.
If you want to take the extra step, File a complaint with the BBB. This can be done online or over the phone. It really does not guarantee you get your money back but if a company wants to maintain a good report with the BBB, then you will most likely get a quick response.
Dont stop trying to contact the company. Best way is still trying to resolve the problem directly.
hope this helps and you get this resolved.
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  #10  
Old 06-22-2014, 10:28 AM
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OP still didn't disclose what shipping was requested.
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  #11  
Old 06-22-2014, 11:07 AM
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Crosshair-V Crosshair-V is offline
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Yes OP, R19 is right. Some companies do not provide tracking numbers. what shipping options were there and what did you request? If its free shipping then most likely its USPS.
But note that a quality vendor will provide a tracking and a confirmation that the item has shipped. It is just risky business not to do so. it protects both the company and the buyer.
the no response/silent treatment would already raise a red flag as well.
to be fair with the the company, if you do receive your item, please post back and share your experience.
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  #12  
Old 06-22-2014, 11:18 AM
Beercandan Beercandan is offline
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Psa takes forever to ship an item and I still shop there. Maybe they have so many orders they do have tracking numbers, just don't have time to email to Every single person.
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  #13  
Old 06-22-2014, 11:22 AM
w55 w55 is offline
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Just keep following up. And be sure update if shows up.

Some vendors get behind, some ship same day, I had a problem with one..turned out be my fault so glad didn't start thread.

PSA is long but they state that. Waited 6 weeks for a long gun C&R, but ended up getting it.
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  #14  
Old 06-25-2014, 12:15 AM
Rangemaster556 Rangemaster556 is offline
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I am not taking sides, but I would like to point out that this was the first post made by OP and no other posts have been made. I think it is time we move on.
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  #15  
Old 06-25-2014, 6:29 AM
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missiontrails missiontrails is offline
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Why did you post this in the "deals" section?
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  #16  
Old 06-25-2014, 8:28 AM
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OP still hasn't posted an update.
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Life is something you dominate if you're any good at it. - Tom Buchanan
The hardest part of the business is minding your own. - French Montana


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