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  #1  
Old 10-11-2013, 8:06 PM
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LBDamned LBDamned is offline
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Thumbs up Thumbs UP! (again) to Norwalk & Jesse

Turners Norwalk has always (by far) been the leader of four (FV, SH, Torr) that I've used... but it's been quite a while since I've purchased anything there...

In my recent quest for a Mossberg MVP Patrol - I called around and yesterday spoke with Wei (confirmed in stock and held for today - thank you and kudos to you too!)...

Arriving at opening - a handful of people headed straight to gun counter - and as typical, Jesse began his juggling act handling DROS (two at a time), gun inquiries and sales... the dude rawks!

The most impressive part (not uncommon though) is that Jesse greeted me by name (even though its been a while since I've been there) and after acquiring the gun on hold, got in their database to source a boxed rifle (since the only one they had was display model)... mind you, this was still during his juggling act of DROS and sales...

Jesse tracking down a new boxed gun, assured me it would be in their store by time DROS is complete and worked the price a bit to previous sale - Top Notch Customer Service!

I need to get my butt to Norwalk more often - if for no other reason than give patronage to a class act store with quality customer service!

Thanks Jesse and Norwalk for staying tried and true to exceptional customer service! I'll be a loyal customer (as long as I remain in PRK).
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Old 10-12-2013, 12:02 AM
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Norwalk has all ways been a cut above the rest of the Turners stores. Jesse is a top notch employee, very knowledgeable, friendly and professional. I too have not been in for some time, but am not suprised to hear that they level of service is still top of the line.
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