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  #121  
Old 05-21-2013, 5:36 AM
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Scotty/kusoiyaro- check your PMs.

Ruri- I emailed my guy in shipping to see if there is a compliance issue with your order that's keeping it from being shipped. When he gets back to me with an answer, I'll PM you.
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  #122  
Old 05-21-2013, 4:12 PM
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Order: #100282638
Date: 4/10
Charged: 4/10
Shipped: Has not shipped

I emailed a cancellation on 5/14 but have not received acknowledgment nor a credit. Please confirm the cancellation.

Thank you
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  #123  
Old 05-21-2013, 9:00 PM
bobking bobking is offline
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Can you give me a update on order #100310078. ordered 4/29/13
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  #124  
Old 05-22-2013, 9:07 AM
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hello, i placed two orders one of the 14th and one of the 15th of this month. i know you guys ar backed up but i was just curious and making sure my order wasnt forgotten.

i received and email today telling me that my 15th order was shipped today/yesterday. 100324810

i have yet to receive any info on my first order that i placed the day before. i would think the earlier order would be shipped out before the second one. 100323867

thank you
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  #125  
Old 05-22-2013, 2:41 PM
Ruri Ruri is offline
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Quote:
Originally Posted by Palmetto State Armory View Post
Scotty/kusoiyaro- check your PMs.

Ruri- I emailed my guy in shipping to see if there is a compliance issue with your order that's keeping it from being shipped. When he gets back to me with an answer, I'll PM you.
Thanks,
My order shipped out yesterday.
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  #126  
Old 05-23-2013, 8:03 AM
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Checking up on another order I placed last week.

100326621

Thanks
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  #127  
Old 05-23-2013, 12:12 PM
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bobking- check your PMs.

xmikex- Compliance is actually working on the 14th today, so you should be receiving your tracking number within the next 24 hours as long as your FFL information is in order.

Ruri- I would expect your tracking number tomorrow. If you don't hear anything by then, PM me and we'll get it straightened out.

Thanks!
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  #128  
Old 05-24-2013, 3:05 PM
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Hi PSA,

Order # 100328137, ordered on 5/19, hasn't been shipped yet. Any chance you can credit me for the shipping I paid on it, now that you have the free shipping discount available again? Store credit is fine, I'll use it up.

Thanks, Dan
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  #129  
Old 05-26-2013, 9:37 PM
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#100321243 placed on May 10, 2013
#100321391 placed on May 11, 2013

It would be great if you guys shipped some orders, before putting new deals up....
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  #130  
Old 05-27-2013, 12:56 AM
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Order 100328008 placed 5/18. All items were listed in stock at the time.

thank you.
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  #131  
Old 05-28-2013, 7:05 AM
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Oldmandan – Your order should be shipping out to you sometime this week. I do apologize for your inconvenience, but it looks like you missed out on the free shipping special. Sorry about that!

762ch – I will get your orders over to the shipping department to see what is holding them up. I will most definitely be keeping you updated.

Itisagoodname – Your order should be shipping either today or tomorrow. Right now, it’s taking about 5-7 business days for processing orders.

Thanks!
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  #132  
Old 05-28-2013, 4:35 PM
OtoHNS OtoHNS is offline
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I placed order 100321956 on 5/11/13 and I haven't heard anything back yet. Could you please check on the order?

It's my first purchase with palmetto state armory. Please don't let me down.

Last edited by OtoHNS; 05-28-2013 at 9:35 PM..
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  #133  
Old 05-28-2013, 9:53 PM
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My first order from PSA was placed on the 10th.

After zero contact I received a phone call today letting me know my order was out of stock and cancelled. It was in stock and I ordered a small fraction of the available stock.

My second order still hasn't been updated beyond the "paid" status.

Unless PSA ships my $500 worth of merchandise soon, chances are I will not be ordering from them again.

I understand its busy, but please staff the company accordingly. There are lots of other competitors who are still able to ship in a timely manner.

Thank you for the this thread to keep customers informed!
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  #134  
Old 05-29-2013, 5:57 AM
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OtoHNS - Your order contains an upper receiver and will more than likely take about 15 business days to complete. Your order will be shipped by the end of next week.
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  #135  
Old 05-29-2013, 6:03 AM
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OtoHNS - Your order contains an upper receiver and will more than likely take about 15 business days to complete. Your order will be shipped by the end of next week.
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  #136  
Old 05-29-2013, 6:54 AM
pluke the 2 pluke the 2 is offline
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Order Update Please!

Your Order #100329282 (placed on May 21, 2013 1224 PM EDT)
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  #137  
Old 05-29-2013, 7:14 AM
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Your order will more than likely be shipped either tomorrow or Friday.
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  #138  
Old 05-29-2013, 11:17 AM
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Hi i would like a update on my order please,

#100328019

Thank you
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  #139  
Old 05-29-2013, 5:37 PM
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#100329780

Please advise.

Thanks.
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Ammo for sale

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  #140  
Old 05-29-2013, 9:42 PM
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Please cancel my order # 100332100.

After reading some of the horror stories on here about order delays, I decided to order from BCM and got shipping confirmation and tracking number the next day. Color me impressed.
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  #141  
Old 05-30-2013, 6:05 AM
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AUstate - Your order has been shipped. I will send you the tracking information in a PM

Vekid – Your order is currently processing. Right now, it’s taking about 7 business days for order processing, so your order will more than likely be shipping tomorrow.

Crosseyedshooter – Your order has been cancelled. You will be receiving your full refund within 3-5 business days.
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  #142  
Old 05-30-2013, 11:15 AM
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Thank you, look forward to it!
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  #143  
Old 05-31-2013, 8:34 PM
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Order# 100204656 Placed March 7th, 2013

Never received Qty 10 Black Dog Ar15 .22lr Magazine SKU#31365

Got an email from Jason Bane on March 11th:

Black Dog AR15 .22LR 10rd Polymer Magazine Smoke M261-SM-10R

I am sorry to inform you that the item(s) listed above is on back order at this time. I have placed an order for the product from my vendor and I will have it sent out to you when it arrives. I unfortunately don’t have an ETA when it will arrive. But I will make sure to send out any emails as soon as I get an update. I am sorry for this inconvenience, I hope you have a nice day.
If your order contains other items in addition to your back ordered item it will not be affected and has been shipped out to you already.


“Bane”
Jason Bane
Palmetto State Armory LLC.
200 Business Park Blvd
Columbia, SC 29203



I still do not have my mags, either send them or a refund.

Last edited by balgor; 06-04-2013 at 1:19 PM..
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  #144  
Old 06-04-2013, 7:54 AM
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Quote:
Originally Posted by balgor View Post
Order# 100225880 Placed March 7th, 2013

Never received Qty 10 Black Dog Ar15 .22lr Magazine SKU#31365

Got an email from Jason Bane on March 11th:

Black Dog AR15 .22LR 10rd Polymer Magazine Smoke M261-SM-10R

I am sorry to inform you that the item(s) listed above is on back order at this time. I have placed an order for the product from my vendor and I will have it sent out to you when it arrives. I unfortunately don’t have an ETA when it will arrive. But I will make sure to send out any emails as soon as I get an update. I am sorry for this inconvenience, I hope you have a nice day.
If your order contains other items in addition to your back ordered item it will not be affected and has been shipped out to you already.


“Bane”
Jason Bane
Palmetto State Armory LLC.
200 Business Park Blvd
Columbia, SC 29203



I still do not have my mags, either send them or a refund.
I would be happy to see if I can have those shipped out to you or issue a refund. However, that is not the correct order number. This order was placed on February 27th.
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  #145  
Old 06-04-2013, 8:41 AM
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Hey, I just received an "order shipped" notification for product I have already received.

Order Number #100280758

You might be able to stop it from getting out the door.

---------------
Tracking says delivered. Glitch I suppose... Just FYI
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  #146  
Old 06-04-2013, 9:19 AM
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Quote:
Originally Posted by siklidkid View Post
Hey, I just received an "order shipped" notification for product I have already received.

Order Number #100280758

You might be able to stop it from getting out the door.

---------------
Tracking says delivered. Glitch I suppose... Just FYI
When we clean out our system, sometimes duplicate e-mails are sent. Please disregard that e-mail as you will not be billed or shipped another order.
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  #147  
Old 06-05-2013, 10:33 PM
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Order# 100336801

Order was placed a week ago on 5/30. This was for a lower parts kit with the hipertouch trigger which was listed in stock and is still listed in stock. ETA?
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  #148  
Old 06-06-2013, 6:21 AM
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Can you give me and update on order # 100336083

Last edited by Huntsouth; 06-06-2013 at 7:09 AM..
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  #149  
Old 06-07-2013, 6:55 AM
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BlaZed - Right now, the average processing time is 5-7 business days, so your order should ship before Tuesday.

Huntsouth - Your order has been shipped and is expected to be delivered on Monday. I will PM you the UPS tracking number.

Thanks!
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  #150  
Old 06-09-2013, 4:53 PM
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100291136 placed on 4/17
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  #151  
Old 06-10-2013, 5:13 AM
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Quote:
Originally Posted by Akers View Post
100291136 placed on 4/17
I'll go see if I can have this order sent out manually. I'll keep you posted.
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  #152  
Old 06-11-2013, 11:42 PM
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Order #100329852 placed on May 28, 2013
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  #153  
Old 06-12-2013, 8:01 AM
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Quote:
Originally Posted by JDub417 View Post
Order #100329852 placed on May 28, 2013
All orders for firearms must be shipped to a FFL dealer. If you would like to set up an FFL for this account, please call our compliance department at (803) 240 - 2347. After they set up the FFL for the order, please contact the dealer and have them either e-mail or fax their FFL information over to us.
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  #154  
Old 06-12-2013, 5:34 PM
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Quote:
Originally Posted by Palmetto State Armory View Post
All orders for firearms must be shipped to a FFL dealer. If you would like to set up an FFL for this account, please call our compliance department at (803) 240 - 2347. After they set up the FFL for the order, please contact the dealer and have them either e-mail or fax their FFL information over to us.
According to my order, I only got 2 10 round handgun magazines. Are you guys only shipping magazines to FFL's now? Including California legal?
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  #155  
Old 06-13-2013, 7:47 AM
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Quote:
Originally Posted by JDub417 View Post
According to my order, I only got 2 10 round handgun magazines. Are you guys only shipping magazines to FFL's now? Including California legal?
I'm terribly sorry about that! I must've typed in the wrong order number. I'll get your order over to the shipping department immediately and I'll try to get it shipped ASAP.
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  #156  
Old 06-13-2013, 9:07 AM
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could u please check 100341764
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  #157  
Old 06-13-2013, 10:55 AM
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Can you give me an update on ORDER #100343847

Thanks!
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  #158  
Old 06-14-2013, 5:27 AM
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Tm27tt & FNG_714 – It looks like each of your orders have been packaged and are ready to leave the facility. I will send your UPS tracking numbers in a private message, so please check your PMs. Thank you.
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  #159  
Old 06-14-2013, 5:59 AM
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Update on ORDER #100339191 please.
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  #160  
Old 06-14-2013, 10:30 AM
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Quote:
Originally Posted by Xombie View Post
Update on ORDER #100339191 please.
It looks like this order is scheduled to be delivered to you by the end of the day on Monday. I'll go ahead and send the tracking number to you.
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