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  #841  
Old 06-27-2014, 8:19 AM
nijikon84 nijikon84 is offline
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Nevermind,

Tracking # issued. Thanks!

Last edited by nijikon84; 06-30-2014 at 8:16 PM..
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  #842  
Old 06-27-2014, 10:56 AM
mykulpaul mykulpaul is offline
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Default Missing Parts

Hello,

I have pm'd you a message regarding my situation with order 2100794078. I received a partial order on 6/20. It was missing the lower build kit item # 598. Please advise on when I will be receiving this or should I just get a refund?

Thanks in advance.
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  #843  
Old 06-27-2014, 12:18 PM
McLolerson McLolerson is offline
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Hello,

Can I get a status update on order #2100801587? Thanks!
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  #844  
Old 06-28-2014, 2:51 PM
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BLC BLC is offline
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Me too, order # 2100801858.

Thanks!
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  #845  
Old 06-30-2014, 7:42 AM
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Order number 2100792463, we keep getting this email:

Quote:
Hello,

We have relocated our compliance department to a new location and our data base is starting from new. Please contact your FFL and have them fax or email a copy of their FFL. This includes all FFL holders regardless if they were previously in our system, If they re-submitted their FFL within the past 60 days we will have their information, please call to verify if you are not sure, otherwise your order could be unnecessarily delayed.



For emails please ensure they include only the Order# for reference in the "SUBJECT LINE" of the email.



For FAX's please write the customers name and order# to the fax, no cover letter required.


We apologize for the inconvenience, as we are about 7 days behind on orders. We are working extremely hard to handle your order as quickly as possible.



Here is a link that may assist you in selecting a FFL dealer in your area FFLGUNDEALERS.COM

Thank you
Our FFL is in your system as you ship to them regularly, they have sent it over twice since getting these emails and yet we got this email again today.

Do you need it again? We are also order number 2100795330 yet we are not getting this email for this order but since both are going to the same FFL if you have all the information for one order shouldn't you have it for the other as well?
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  #846  
Old 06-30-2014, 7:21 PM
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BKTJ BKTJ is offline
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Order for just ammo nothing else. The order was placed 6/19.
Sent an email last week to your CS dept and haven't had a response. Spent 25 min on hold and no answer last week. Where is my ammo order #2100799230 ????????????
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  #847  
Old 07-01-2014, 5:42 AM
NickC NickC is offline
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Could I please get the status on order #2100799097? thank you.
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  #848  
Old 07-02-2014, 8:55 AM
pluke the 2 pluke the 2 is offline
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Can I get a status update on order #2100805601 placed on 6/25/14.

Thank you.
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  #849  
Old 07-04-2014, 10:49 AM
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Palmetto State Armory Palmetto State Armory is offline
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AYRborneRN87 – My system shows that your order was delivered back on the 30th. If you have any questions or concerns regarding your shipment, please let me know.

mykulpaul – Please check your Calguns inbox.

McLolerson – Your order is currently in transit and scheduled for delivery on Monday. If there are any issues with your delivery, please let me know.

BLC – The first part of your order was shipped out on the 2nd and is currently scheduled for delivery on Wednesday. If you don't receive a shipping email for the 2nd portion of your order soon, please contact me.

Baboosh – I don’t see them in the system, so they may have to re-send their info.

BKTJ – I apologize for the wait and I’ll try to ensure that the order is shipped ASAP.

NickC – Your order has been shipped and you should be receiving the tracking information via email.

pluke the 2 – The first portion of your order is currently in transit and it’s scheduled for delivery on Wednesday. The BCG may take another few business days to ship, and the upper assembly will take up to 8 additional business days.

Thank you all and have a great holiday!
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  #850  
Old 07-06-2014, 2:04 PM
lurchnp81 lurchnp81 is offline
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Please provide status for both of the following order:
2100803377
2100800762

thank you!
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  #851  
Old 07-07-2014, 9:49 AM
pluke the 2 pluke the 2 is offline
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Thanks for the update.
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  #852  
Old 07-07-2014, 10:33 AM
AYRborneRN87 AYRborneRN87 is offline
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Greetings!

Disregard Status Check order 2100790394.

Got it! Awesome!!! PSA that was kwik shipment!!!
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  #853  
Old 07-08-2014, 10:16 AM
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FRIDGE FRIDGE is offline
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Hello,

May I please have status on order 2100813354?

Thank you
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  #854  
Old 07-09-2014, 8:16 PM
dainj dainj is offline
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update on 2100804898 please?
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  #855  
Old 07-11-2014, 8:00 AM
pluke the 2 pluke the 2 is offline
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Update on order # 2100805601

Please!
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  #856  
Old 07-11-2014, 1:17 PM
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Update on order 2100795330. You keep emailing us saying you need FFL info But you shipped order 2100792463 that has the SAME information.

We have emailed, the FFL has emailed and we have posted here to get this corrected. Can someone please ship order 2100795330, this is getting ridiculous. If you need the FFL info then PLEASE REFER TO ORDER 2100792463 THAT YOU HAVE ALREADY SHIPPED.

If you need anything else PLEASE call as we cannot get anyone to respond to emails or calls.
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  #857  
Old 07-11-2014, 11:43 PM
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Quote:
Originally Posted by Palmetto State Armory View Post
BLC – The first part of your order was shipped out on the 2nd and is currently scheduled for delivery on Wednesday. If you don't receive a shipping email for the 2nd portion of your order soon, please contact me.
I received the first and second portions of my order, now only waiting on the third, PM sent.
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  #858  
Old 07-12-2014, 8:10 PM
8Alpha 8Alpha is offline
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Need status on order 2100818157. Thank you
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  #859  
Old 07-13-2014, 8:26 AM
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Yerman Yerman is offline
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Order number 2100803547 placed on June 23rd. Items were in stock when I ordered them. Sent email, no response. 20 mins on hold, got sent to voice mail, said mailbox was full, hung up on me.
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  #860  
Old 07-13-2014, 4:40 PM
morningglory morningglory is offline
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Quote:
Originally Posted by Yerman View Post
Order number 2100803547 placed on June 23rd. Items were in stock when I ordered them. Sent email, no response. 20 mins on hold, got sent to voice mail, said mailbox was full, hung up on me.
There is apparently now a one to two week hold on ALL ammo orders coming to CA.

I'm not going to do PSA anymore. Apparently they neither need or want our business which suits me just fine. Plenty of other vendors out there and maybe I can get my order in the same quarter that it is ordered.
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  #861  
Old 07-15-2014, 2:25 PM
Vice33 Vice33 is offline
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Order # is 2100799744. Order was placed on 6/20 and that status now says it's on hold. Tried emailing and calling, but got similar responses to the rest of the members here
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  #862  
Old 07-16-2014, 8:11 AM
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Update on order 2100795330:

Got a call this morning and a voicemail left in regards to our order and it being on hold. We were told to call back and leave a message but when we did the message said the voicemail is full.....

Again you have already shipped one order with the SAME information, why in the world can't you ship the other?
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  #863  
Old 07-16-2014, 8:20 AM
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Oh and for the record we are on day 31. This is absolutely ridiculous that this much effort needs to be spent by us to receive products we ordered AND PAID FOR over a month ago. By my estimate of times called, emails sent and posting here we have over 4 hours invested in trying to get you to ship what we ordered.
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  #864  
Old 07-16-2014, 10:36 PM
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mdib870 mdib870 is offline
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hey psa i am missing a few things from my order my order number is 2100808503 i am missing my bcg and charging handle
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  #865  
Old 07-17-2014, 12:39 AM
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Sasquatch_22 Sasquatch_22 is offline
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Status on Order #2100805192, please
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  #866  
Old 07-17-2014, 9:22 AM
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FRIDGE FRIDGE is offline
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Quote:
Originally Posted by FRIDGE View Post
Hello,

May I please have status on order 2100813354?

Thank you
Received yesterday. Thank you
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  #867  
Old 07-18-2014, 10:21 AM
HapaMan HapaMan is offline
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Ordered 6/14, sent you guys an email about it two days ago...no reply.

2100792568

Was trying to see if you guys could ship an alternative instead, if this is going to take much longer.

Thanks.
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  #868  
Old 07-18-2014, 4:02 PM
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00cummins4x4 00cummins4x4 is offline
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I just placed ORDER #2100832341. Can you please tell me what date these item will ship? Everything showed it was in stock. Lets hope the system is correct this time.
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  #869  
Old 07-18-2014, 9:46 PM
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Rigma Rigma is offline
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Quote:
Originally Posted by morningglory View Post
There is apparently now a one to two week hold on ALL ammo orders coming to CA.
Did this info come directly from PSA? Any reason given for the "hold"?

Thanks for the info!
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  #870  
Old 07-21-2014, 9:26 AM
HPGunner HPGunner is offline
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Please provide an update on order #2100821649. Been processing for almost 2 weeks. I figured posting here is probably better than trying to call a number that no one answers or emailing to an account that is full of emails left unread.
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  #871  
Old 07-21-2014, 9:56 AM
ryee30 ryee30 is offline
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Can I please get an update on order ##2100818162. This is going on 3 weeks now.
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  #872  
Old 07-21-2014, 1:29 PM
dainj dainj is offline
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im on 4 weeks...18 business days.. no ack-d
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  #873  
Old 07-21-2014, 5:59 PM
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Please provide update on order #2100823719
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  #874  
Old 07-22-2014, 8:22 AM
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Palmetto State Armory Palmetto State Armory is offline
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lurchnp81, Baboosh, 8Alpha, Sasquatch_22, HPGunner & HapaMan – Thank you for your patience. I’ll try to get those orders out to you ASAP.

Vice33 – The order was put on hold after it was transferred over to our new shipping system to ensure that it doesn’t ship out twice. I’ll try to get to the bottom of the delay and have your order sent out ASAP.

mdib870 – I apologize for the wait, but I’ll try to get the missing parts sent out ASAP.

00cummins4x4 – Most of the items on your order should ship within the next 2-3 days. If you don’t receive your tracking information soon, please contact me.

Rigma – Because ammunition orders are non-compliant in some areas of California, all ammunition orders to California must be approved by our shipping department prior to shipment. If you’re living in a compliant area and your order is taking longer than usual to ship, please contact us.

ryee30 – Your order has been processed for shipment and it should be leaving our facility within the next 24-48 hours. I apologize for the wait.

Thank you all for your patience and have a great day.
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  #875  
Old 07-22-2014, 7:44 PM
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Raider888 Raider888 is offline
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ORDER #2100811841 - PROCESSING
Since 6-30-2014.
Please check.
You guys got my money on 7-1-14 from my VISA account.

Last edited by Raider888; 07-25-2014 at 1:03 PM.. Reason: Amount charged and no shipping or email.
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  #876  
Old 07-23-2014, 1:29 PM
loud0g40oz loud0g40oz is offline
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Order #2100823845 now going on 2 weeks since ordering and no contact. Where is my stuff?


Sent from my iPhone using Tapatalk
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  #877  
Old 07-24-2014, 5:34 AM
prushman prushman is offline
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Default order 2100826118

Placed ammo order 07/13/2014. It was in stock. My credit card billed same day. 11 days later no response. I called 07/18 and told it was being processed. Sent email no response. I held 45 minutes to be told "we are a little behind" I have used you before but you appear to be kiting funds. Please respond.-finally received-will probably shop elsewhere-LOUSY CUSTOMER SERVICE!

Last edited by prushman; 08-04-2014 at 6:03 AM.. Reason: order recieved finally
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  #878  
Old 07-24-2014, 7:42 AM
kjv146 kjv146 is offline
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Default Order #2100827021

Nearly the same issue as Prushman.

Order was made on 7/14. Ammunition and a charging handle. Have not received a notification/email of any kind regarding acceptance of the order or shipping/tracking information. An update regarding this order will be much appreciated.
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  #879  
Old 07-24-2014, 10:42 AM
Just.a.guy Just.a.guy is offline
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Another order here for ammo, it's been sitting for 2 weeks. I ordered July 10.

2100822819

I called Monday, customer service told me that it had to go to "compliance" for 24-48 hours, then it would ship.

I'm currently on hold right now, can you provide any updates?
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  #880  
Old 07-24-2014, 12:02 PM
law1501 law1501 is offline
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Update for order#2100825498

Thank you.
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