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  #1  
Old 05-14-2017, 8:55 PM
newt65 newt65 is offline
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Default Shipping costs

I just recently purchased a rifle kit and an extra safety selector spring from your company. I received free shipping on the kit, but had to pay $8.50 to ship a $1.00 dollar spring. I have not received the package yet, but I'm willing to bet that the spring will be inside the rifle kit packaging. If thats the case how about kicking me back some store credit and keeping me a happy, loyal customer?
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  #2  
Old 05-19-2017, 5:01 AM
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Palmetto State Armory Palmetto State Armory is offline
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Quote:
Originally Posted by newt65 View Post
I just recently purchased a rifle kit and an extra safety selector spring from your company. I received free shipping on the kit, but had to pay $8.50 to ship a $1.00 dollar spring. I have not received the package yet, but I'm willing to bet that the spring will be inside the rifle kit packaging. If thats the case how about kicking me back some store credit and keeping me a happy, loyal customer?
Unfortunately, this is typical for the website. If any item on an order is not listed with free shipping, the minimum shipping charge will be added to the order, or $8.50.

Seeing how this part wasn't packed properly in your shipment, I have moved to refund your shipping cost on your original purchase.

You should see this credit within about five business days.
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Palmetto State Armory
200 Business Park Blvd
Columbia, SC 29203
Web Sales: 803.788.9095
socialmedia.info@palmettostatearmory.com
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  #3  
Old 05-19-2017, 5:06 AM
edgerly779 edgerly779 is online now
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^^^ Great customer service I have never been disappointed by PSA.
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  #4  
Old 05-19-2017, 7:04 AM
newt65 newt65 is offline
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Thank You Palmetto!
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