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#201
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__________________
Palmetto State Armory 200 Business Park Blvd Columbia, SC 29203 Web Sales: 803.788.9095 socialmedia.info@palmettostatearmory.com |
#203
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Need updates for $3K worth of orders. Some orders as old as 30 days. Last week Customer service said one order would ship last week and nothing. I asked again on Sunday for update and no response as of yet.
I am about to pull the plug on all of the orders. You ought to at least update your site saying upper orders are taking a minimum of 30 days to ship as 15 business days is unrealistic. Order #s Date Placed ------------------------ 100347126 6/10/13 100350599 6/14/13 100351272 6/15/13 |
#204
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FreeStateBound - I'll go ahead and send you the actual tracking number for the package. Sorry about all of the confusion!
Mozzetti - Please check your PMs.
__________________
Palmetto State Armory 200 Business Park Blvd Columbia, SC 29203 Web Sales: 803.788.9095 socialmedia.info@palmettostatearmory.com |
#207
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Just curious about how order #100351082 is coming along. I'd just like some info as to its current state since weve passed the 15 day minimum is all. I'm in no hurry and I understand that pinned/welded uppers and holiday orders do take longer to ship. Not to mention that you good folks are busy as can be now a days. Forgive me for being excited about my order shipping, I'd just like to be given a rough guess as to when it may ship so that I can give the constant email checking a rest
![]() Thanks in advance. |
#210
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Code3Lover & rider1deep – I’ll ask the person in charge of upper receivers how much longer it’ll be until you receive your order. When I have more information, I’ll send you a PM.
Johnny1290 – Please check your PMs. Thank you all.
__________________
Palmetto State Armory 200 Business Park Blvd Columbia, SC 29203 Web Sales: 803.788.9095 socialmedia.info@palmettostatearmory.com |
#212
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Hello shooters, I know this might be not the forum to share this info, but I am sure this is were the most anxious shooters are
![]() Despite the fact that both of my uppers arrived in about 20 business days instead of 15, I can't be any happier due to the quality of my uppers. I just got back from the range and damn things shot well!!! Not a single problem out of 200 rounds. Thank you Palmetto! Also be advised, despite the fact that I received my orders, my account still says processing on Palmettos website, so don't get too upset over that either, since soon you will receive a box and be pleasantly surprised. This was my 2 cents... SPECIAL THANKS TO FRED AND ALEX FOR THEIR PATIENCE WHEN DEALING WITH MY ALMOST DAILY PHONECALLS PASS THE 15TH BUISNESS DAY. YOU GUYS ROCK AND NOW YOU HAVE ANOTHER CUSTOMER FOR LIFE. |
#213
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We're very happy to hear that you like our product and we appreciate your patronage. If you ever have any questions or concerns, please feel free to contact us. Thank you.
__________________
Palmetto State Armory 200 Business Park Blvd Columbia, SC 29203 Web Sales: 803.788.9095 socialmedia.info@palmettostatearmory.com |
#214
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can I receive some information on my order?
100358072 all the email I have received back just said "wait 15 business days, its processing" people have ordered their uppers during the 4th of july sale, 9 days After I had ordered mine, yet they have received their uppers. thank you. |
#215
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Metalliman545 – We will look into why this upper has not been shipped and have it sent away right away.
Kelsodeez – It appears your order is being delivered to the correct address in Burlingame. If you do not receive this order tomorrow, please let us know. Thanks!
__________________
Palmetto State Armory 200 Business Park Blvd Columbia, SC 29203 Web Sales: 803.788.9095 socialmedia.info@palmettostatearmory.com |
#217
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Kelsodeez - That was me who called you. I didn't receive the shipping label from Palmetto until 7:00pm. Going to get that to the UPS store today.
Now I'm wondering if Palmetto can help me as well since my order landed in the hands of someone in Louisiana. I've PM'd Palmetto on AR15.com but haven't received a response yet. |
#218
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I received and email that my order would ship TODAY and now im being told, "itll ship today, OR Monday, its almost 4 pm so its going to ship on Monday, I ordered this upper almost a MONTH ago.
people have received their orders from 2 weeks ago! 100358072 why is it taking so long? |
#221
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epaplia - Our systems show this order being delivered to LF, CA, on Thursday, 07/18/2013. Are you sure this is the correct order number?
__________________
Palmetto State Armory 200 Business Park Blvd Columbia, SC 29203 Web Sales: 803.788.9095 socialmedia.info@palmettostatearmory.com |
#224
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epaplia - Your correct order has been shipped out. Please let me know if you still need the tracking information.
ZERO_ - It looks like these orders are still in the processing phase. Right now, orders for uppers are taking about 3 weeks for shipping, so these orders should be going out very soon. If they are still processing after 15 business days, please let us know. Thank you for your time.
__________________
Palmetto State Armory 200 Business Park Blvd Columbia, SC 29203 Web Sales: 803.788.9095 socialmedia.info@palmettostatearmory.com |
#226
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You're very welcome.
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__________________
Palmetto State Armory 200 Business Park Blvd Columbia, SC 29203 Web Sales: 803.788.9095 socialmedia.info@palmettostatearmory.com |
#227
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#228
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Order 100364768 arrived today. The box was sealed but when I opened the inner package only one upper was inside. The shipping tag says 2 uppers and I was billed for two.
Can you please see what happened to rest order, Thanks |
#229
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Thank you for your time.
__________________
Palmetto State Armory 200 Business Park Blvd Columbia, SC 29203 Web Sales: 803.788.9095 socialmedia.info@palmettostatearmory.com |
#230
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Hi i just received a partial shipment of my order 100357669 just the ammo portion, curious as to when my upper is going to ship. I'm very anxious to finish my build, thanks in advance.
__________________
pewpewpew |
#232
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Please check your PMs. Thank you.
__________________
Palmetto State Armory 200 Business Park Blvd Columbia, SC 29203 Web Sales: 803.788.9095 socialmedia.info@palmettostatearmory.com |
#234
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ord# 100377153. ordered on the 19th...waited 10 days, then called. I was told it was delivered on the 24th to someone else. How come I didn't receive a tracking number, or an email saying it had shipped? Now the part that I ordered is out of stock, and I have to wait around for ups to contact me. I'm not interested in waiting for you to get new stock, can I just get my money back?
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#236
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drpepper – I’m not sure why this hasn’t been shipped out to you yet and I apologize for the long wait, but I’ll have this sent out ASAP.
kalikid – I’ll refund the full amount of the order because it was delivered to the wrong address. MadArc30 – This order has been packaged up and is ready to leave our facility. I’ll send you the tracking information in a PM. Thanks you.
__________________
Palmetto State Armory 200 Business Park Blvd Columbia, SC 29203 Web Sales: 803.788.9095 socialmedia.info@palmettostatearmory.com |
#239
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kalilkid - It should be in your account by Tuesday at the earliest and Friday at the latest.
MadArc30 - You're welcome!
__________________
Palmetto State Armory 200 Business Park Blvd Columbia, SC 29203 Web Sales: 803.788.9095 socialmedia.info@palmettostatearmory.com |
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