Calguns.net  

Home My iTrader Join the NRA Donate to CGSSA Sponsors CGN Google Search
CA Semiauto Ban(AW)ID Flowchart CA Handgun Ban ID Flowchart CA Shotgun Ban ID Flowchart
Go Back   Calguns.net > VENDORS > Rainier Arms -REMOVED-
Register FAQ Members List Calendar Mark Forums Read

Rainier Arms -REMOVED- Hosted by Rainier Arms

 
 
Thread Tools Display Modes
  #1  
Old 10-24-2007, 8:46 PM
RainierArms's Avatar
RainierArms RainierArms is offline
Member
 
Join Date: Jun 2006
Posts: 228
iTrader: 6 / 100%
Default Feedback

Thank you for choosing to do business with us. Please leave both positive and negative feedback so we may continue to improve our service to you. Feel free to call or email any time.

John Hwang
__________________
www.RainierArms.com
sales@rainierarms.com
(253) 218-2999
(877) 556-GUNS Toll Free
(253) 218-2998 FAX
  #2  
Old 10-24-2007, 10:47 PM
AVERAGEJOE's Avatar
AVERAGEJOE AVERAGEJOE is offline
Junior Member
 
Join Date: Sep 2007
Location: S.G.V. so.cal.
Posts: 6
iTrader: 1 / 100%
Default

+1 great service quick shipping THANX!!!!!just to let you know the RRA LPK I ordered was missing the hammer and trigger pins.....JOE>>>
  #3  
Old 10-25-2007, 10:03 AM
RainierArms's Avatar
RainierArms RainierArms is offline
Member
 
Join Date: Jun 2006
Posts: 228
iTrader: 6 / 100%
Default

Quote:
Originally Posted by AVERAGEJOE View Post
+1 great service quick shipping THANX!!!!!just to let you know the RRA LPK I ordered was missing the hammer and trigger pins.....JOE>>>
That's odd. I know the RRA kits get double checked at the factory. I'll be more than happy to send you replacement springs. Just email me your address. Do you need the disconnector spring as well?
__________________
www.RainierArms.com
sales@rainierarms.com
(253) 218-2999
(877) 556-GUNS Toll Free
(253) 218-2998 FAX
  #4  
Old 10-25-2007, 4:37 PM
AVERAGEJOE's Avatar
AVERAGEJOE AVERAGEJOE is offline
Junior Member
 
Join Date: Sep 2007
Location: S.G.V. so.cal.
Posts: 6
iTrader: 1 / 100%
Default

Thanx but it was missing the trigger and hammer pins not the springs I got the parts then laid it all out in prep for the install and noticed, but I already got a KNS pin kit so dont really need the pins just giving you the heads up if you hear this from some other customers. But if you happen to have a safety selector detent that would help I buggered up mine it was in need of a bit of grease before I turned it...Thanx JOE...
  #5  
Old 10-27-2007, 8:50 AM
RainierArms's Avatar
RainierArms RainierArms is offline
Member
 
Join Date: Jun 2006
Posts: 228
iTrader: 6 / 100%
Default

Email us your address and I'll be glad to send you a replacement.
__________________
www.RainierArms.com
sales@rainierarms.com
(253) 218-2999
(877) 556-GUNS Toll Free
(253) 218-2998 FAX
  #6  
Old 10-28-2007, 12:11 AM
Addax's Avatar
Addax Addax is offline
Vendor/Retailer
 
Join Date: Apr 2006
Location: SAN FERNANDO
Posts: 4,082
iTrader: 65 / 100%
Default Problem with my C4 Site Set

Sent you a PM just now regarding the C4 Diopter Sight kit I purchased.

Thank you for shipping these out so quickly.

The problem is that the sight is not exactly what is represented in the pictures.

One of the aluminum parts on my sight are Brown/purple plum color, and this does not look good at all. Also the screws are almost white... It does not look very appealing (I pm'd you a link to the picture I just took).

It also looks like my sights might have been used before?

Please advise as to how I can get a new set that look all black, or at least black and dark gray like the ones pictured on your website...

Thank you,
Addax
__________________
ADDAX TACTICAL
1431 Truman St.
Unit E
San Fernando, CA 91340

Email: sales@addaxtactical.com

Phone: (818) 361-5008
  #7  
Old 10-28-2007, 7:32 AM
arfan66 arfan66 is offline
Senior Member
CGN Contributor
 
Join Date: Jan 2006
Location: Sacramento CA
Posts: 841
iTrader: 23 / 100%
Default

+1 For Rainier Arms! Placed order on Thursday and my package was sitting on my doorstep Saturday morning. Great service!

Thanks,
Jeff S.
  #8  
Old 10-28-2007, 7:36 AM
RainierArms's Avatar
RainierArms RainierArms is offline
Member
 
Join Date: Jun 2006
Posts: 228
iTrader: 6 / 100%
Default

Quote:
Originally Posted by Addax View Post
Sent you a PM just now regarding the C4 Diopter Sight kit I purchased.

Thank you for shipping these out so quickly.

The problem is that the sight is not exactly what is represented in the pictures.

One of the aluminum parts on my sight are Brown/purple plum color, and this does not look good at all. Also the screws are almost white... It does not look very appealing (I pm'd you a link to the picture I just took).

It also looks like my sights might have been used before?

Please advise as to how I can get a new set that look all black, or at least black and dark gray like the ones pictured on your website...

Thank you,
Addax
I replied to your PM. All items are new and have never been used. We don't open up each package and check them before we ship, so it's possible you received an inferior part. We recently received 50 brand new sets so I'm sure I can find a nicer set for you and arrange an exchange. As far as the purple color, that's common in the anodizing process and happens quite frequently. But we'll still work up an exchange for you.

John
__________________
www.RainierArms.com
sales@rainierarms.com
(253) 218-2999
(877) 556-GUNS Toll Free
(253) 218-2998 FAX
  #9  
Old 10-28-2007, 9:34 AM
Addax's Avatar
Addax Addax is offline
Vendor/Retailer
 
Join Date: Apr 2006
Location: SAN FERNANDO
Posts: 4,082
iTrader: 65 / 100%
Default

Quote:
Originally Posted by RainierArms View Post
I replied to your PM. All items are new and have never been used. We don't open up each package and check them before we ship, so it's possible you received an inferior part. We recently received 50 brand new sets so I'm sure I can find a nicer set for you and arrange an exchange. As far as the purple color, that's common in the anodizing process and happens quite frequently. But we'll still work up an exchange for you.

John
Thanks John,

I understand the anodizing process and discoloration in metals due to this, but I want to point out that the ones you have pictured on your site are a heck of allot nicer looking and more uniform (black/dark gray vs. the black and brown with white screws I received).

In the end it is all about customer service, and you get an A+ in my book for that.

Thanks again for stepping up to take care of this for me.

Regards,
Addax




I appreciate you stepping up to take care of this.
__________________
ADDAX TACTICAL
1431 Truman St.
Unit E
San Fernando, CA 91340

Email: sales@addaxtactical.com

Phone: (818) 361-5008
  #10  
Old 10-29-2007, 9:14 PM
donger's Avatar
donger donger is offline
Senior Member
 
Join Date: Oct 2005
Location: Outta California
Posts: 1,560
iTrader: 19 / 100%
Default

John,

I've always received my shipments promptly and well packaged from your company.

Thanks for the great products...although my credit cards cringe even time I peruse your site.
__________________
Certified Ragaholic
  #11  
Old 11-01-2007, 1:14 PM
Addax's Avatar
Addax Addax is offline
Vendor/Retailer
 
Join Date: Apr 2006
Location: SAN FERNANDO
Posts: 4,082
iTrader: 65 / 100%
Default

All,

I wanted to say that John has taken care of my situation and without any issues.

I am very happy that Rainer Arms is on our site and I will be purchasing more items from them now moving forward.

To me, as with many others, it is all about customer service and taking care of the problem which John did.

Kudos and look for more orders from me very soon.

Regards,
Addax
__________________
ADDAX TACTICAL
1431 Truman St.
Unit E
San Fernando, CA 91340

Email: sales@addaxtactical.com

Phone: (818) 361-5008
  #12  
Old 11-05-2007, 4:19 PM
8200rpm's Avatar
8200rpm 8200rpm is offline
Senior Member
 
Join Date: Jan 2007
Location: Ghetto Mesa, CA
Posts: 1,145
iTrader: 72 / 100%
Default

Rainier Arms has an easy to browse, well designed, aesthetically nice website with a selection of quality parts.

Ordering was simple and was followed by a prompt email confirmation. When I requested a change order via email, I received another prompt confirmation. And, John even went the length to give me a confirmation call just before shipping my product.

Item was received well packaged and delivered as expected.

Ranier Arms goes the extra effort to do it right the first time. Great products, great presentation followed up with terrific service. Can't go wrong.
  #13  
Old 11-06-2007, 7:18 AM
Mr. Joshua's Avatar
Mr. Joshua Mr. Joshua is offline
Senior Member
 
Join Date: May 2007
Location: Pahrump,NV
Posts: 1,513
iTrader: 84 / 100%
Default

I am now the proud owner of a Noveske lower courtesy of Rainier. A very smooth, flawless transaction as usual. Thanks guys!
__________________
Omertà

The user formerly known as "han_cholo"
  #14  
Old 11-28-2007, 5:22 PM
8200rpm's Avatar
8200rpm 8200rpm is offline
Senior Member
 
Join Date: Jan 2007
Location: Ghetto Mesa, CA
Posts: 1,145
iTrader: 72 / 100%
Default

WOW! I got an awesome deal on a ACOG! Pays to be on their customer list! It was a deal I couldn't refuse! And, I received it in two business days!
  #15  
Old 12-10-2007, 8:43 AM
SunriseF150's Avatar
SunriseF150 SunriseF150 is offline
Senior Member
 
Join Date: Oct 2006
Location: Tuolumne County
Posts: 1,791
iTrader: 60 / 100%
Default

This is my 3rd order. Always a pleasure to do business with you guys. Wonderful service and super fast shipping.
  #16  
Old 12-10-2007, 1:56 PM
Addax's Avatar
Addax Addax is offline
Vendor/Retailer
 
Join Date: Apr 2006
Location: SAN FERNANDO
Posts: 4,082
iTrader: 65 / 100%
Default

Just an update.

Rainer Arms has processed quite a few orders for me recently, and all without any issues, and all shipped and delivered promptly.

Maybe I should ask for some sort of dealer discount or something...

Thanks John for your site, fast shipping and excellent customer service.
__________________
ADDAX TACTICAL
1431 Truman St.
Unit E
San Fernando, CA 91340

Email: sales@addaxtactical.com

Phone: (818) 361-5008
  #17  
Old 12-18-2007, 12:50 PM
SunriseF150's Avatar
SunriseF150 SunriseF150 is offline
Senior Member
 
Join Date: Oct 2006
Location: Tuolumne County
Posts: 1,791
iTrader: 60 / 100%
Default

Made another order and happy as can be. Thanks for the great service.
  #18  
Old 01-25-2008, 12:38 PM
Spodeley's Avatar
Spodeley Spodeley is offline
Junior Member
 
Join Date: Jun 2007
Location: El Dorado County
Posts: 88
iTrader: 1 / 100%
Default

Great to deal with John! Good communicator, and fantastic service and shipping. I love my N4 Upper - now I've got a serious itch to build a lower - or... to somehow buy the "Semi-Complete Lower Assembly" (from the OTHER website) to match - but in that case you'd have to ship it disassembled... ;-)
  #19  
Old 02-14-2008, 8:04 AM
Casual_Shooter's Avatar
Casual_Shooter Casual_Shooter is offline
Ban Hammer Avoidance Team
CGN Contributor - Lifetime
 
Join Date: Sep 2006
Location: Did you notice how far over I've moved this part of my info? You should try it, it's fun.
Posts: 11,733
iTrader: 58 / 100%
Default

After having some issues with another vendor, I wrote John an email about my Noveske purchase. He replied VERY quickly and when I was ready to place my order, called me back promptly. In fact, I was so happy, I ordered two lowers.

Let the fun begin.
  #20  
Old 02-14-2008, 8:27 PM
arfan66 arfan66 is offline
Senior Member
CGN Contributor
 
Join Date: Jan 2006
Location: Sacramento CA
Posts: 841
iTrader: 23 / 100%
Default

+1 for John & Rainier Arms. Not my biggest order but still the same level of Great Service!

Jeff S.
  #21  
Old 02-18-2008, 10:29 AM
Casual_Shooter's Avatar
Casual_Shooter Casual_Shooter is offline
Ban Hammer Avoidance Team
CGN Contributor - Lifetime
 
Join Date: Sep 2006
Location: Did you notice how far over I've moved this part of my info? You should try it, it's fun.
Posts: 11,733
iTrader: 58 / 100%
Default

Another +1 for John. Just ordered the rest of what I need for my Noveske build. Rather than shop around, I ordered the whole bundle from one source just because the first order was such a nice experience.

Thanks again, John.
  #22  
Old 02-21-2008, 1:47 PM
Spodeley's Avatar
Spodeley Spodeley is offline
Junior Member
 
Join Date: Jun 2007
Location: El Dorado County
Posts: 88
iTrader: 1 / 100%
Default

Followup: I know sighting-in at 200-yards is downright silly, but my club range is 200-yards and that's what I'm used-to, thats where the target stands sit.
Be aware that I suck at benchrest - some days are better than others - and this was off a bench, but I wanted to see how well it worked.

The upper 5-shot group was with Black Hills 68gr Match once I moved the sight-post up (it was shooting high). The "X" shot is a double.
Without changing anything the 6-inch lower group was PMC 55-grain in rapid sequence from a weird 9-shot CA magazine. I gotta get a different magazine.
Thanks John.
  #23  
Old 02-22-2008, 11:37 AM
SunriseF150's Avatar
SunriseF150 SunriseF150 is offline
Senior Member
 
Join Date: Oct 2006
Location: Tuolumne County
Posts: 1,791
iTrader: 60 / 100%
Default

Another successful order Now if it will only stop raining so I can go out and play with my new Timney trigger.
__________________
  #24  
Old 03-25-2008, 8:35 AM
Linus's Avatar
Linus Linus is offline
Senior Member
 
Join Date: Dec 2007
Location: Davis
Posts: 1,290
iTrader: 29 / 100%
Default

Great over all experience. Flat rate and FAST shipping!!!! It doesn't get better than that.
A+++

~Linus
__________________
  #25  
Old 03-27-2008, 2:33 PM
jojo760 jojo760 is offline
Member
 
Join Date: Oct 2004
Location: Riverside
Posts: 119
iTrader: 3 / 100%
Default

I just received my first order from Rainer Arms, a couple of Magpul stocks. My order was complete, well packaged, and arrived quickly at a very reasonable shipping cost. I look forward to doing business with you again.
  #26  
Old 03-29-2008, 8:29 AM
gunsmithcats gunsmithcats is offline
Senior Member
 
Join Date: Nov 2005
Posts: 1,381
iTrader: 37 / 97%
Default

fast shipping and incredible prices, specially for us military folk.
  #27  
Old 05-02-2008, 4:42 PM
cooper669's Avatar
cooper669 cooper669 is offline
Member
 
Join Date: Feb 2008
Location: California.....Upper East
Posts: 225
iTrader: 10 / 100%
Default Rainier Rules

I ordered a POF 415 gen III lower. Shipped within hours. Best prices and service.
  #28  
Old 05-25-2008, 6:48 PM
045804's Avatar
045804 045804 is offline
Junior Member
 
Join Date: Feb 2008
Location: So. Cal.
Posts: 43
iTrader: 19 / 100%
Default

+1 for John. Very fast shipping and quality merchandise. I will do business with him again.
  #29  
Old 05-27-2008, 10:12 AM
Casual_Shooter's Avatar
Casual_Shooter Casual_Shooter is offline
Ban Hammer Avoidance Team
CGN Contributor - Lifetime
 
Join Date: Sep 2006
Location: Did you notice how far over I've moved this part of my info? You should try it, it's fun.
Posts: 11,733
iTrader: 58 / 100%
Default

Just ordered an ACOG TA31DOC from John. Another great order (and price!).
  #30  
Old 08-19-2008, 6:51 PM
One Shot, One Dropped's Avatar
One Shot, One Dropped One Shot, One Dropped is offline
Senior Member
 
Join Date: May 2008
Location: North Carolina
Posts: 1,134
iTrader: 39 / 100%
Default

RAINIER ROCKS! They got me exactly what I wanted...and extremely quickly!

DHL wasn't so great, though.

I will definitely do business with Rainier again soon!
__________________
Quote:
Originally Posted by ViPER395 View Post
Give me a a case of .223 and immunity and i'll solve the gang problem from that News10 weather tower crap.
-talking about the Sacramento "gang tax" being proposed
  #31  
Old 08-27-2008, 7:21 PM
One Shot, One Dropped's Avatar
One Shot, One Dropped One Shot, One Dropped is offline
Senior Member
 
Join Date: May 2008
Location: North Carolina
Posts: 1,134
iTrader: 39 / 100%
Default

They did me right the first time, so I decided to send them some more business today... Once again, they did not disappoint... They shipped it within hours.

Hopefully, the products will perform well (they look great!)!
__________________
Quote:
Originally Posted by ViPER395 View Post
Give me a a case of .223 and immunity and i'll solve the gang problem from that News10 weather tower crap.
-talking about the Sacramento "gang tax" being proposed
  #32  
Old 10-09-2008, 10:19 AM
LewDog's Avatar
LewDog LewDog is offline
Member
 
Join Date: Jul 2008
Location: Tustin, CA
Posts: 306
iTrader: 5 / 100%
Default

I've placed 2 orders from Rainier and have been impressed with their quick service on both accounts. I just received my Olympic Arms Pneumatic buffer yesterday that will be going on my next build. Arrived earlier than expected and in great packaging. Thanks John! More orders will be coming your way soon!
  #33  
Old 11-01-2008, 6:51 PM
Revived Revived is offline
Junior Member
 
Join Date: Aug 2008
Posts: 11
iTrader: 0 / 0%
Default

Just wanted to say thanks for the quick shipping... Ordered a DD lite rail and a Timney trigger for my AR-10 build midddle of this week - pleasantly shocked they got here so fast... excellent job Rainer...
  #34  
Old 11-03-2008, 6:42 PM
pacrimguru's Avatar
pacrimguru pacrimguru is offline
Veteran Member
 
Join Date: Sep 2008
Location: Pasadena, CA
Posts: 3,595
iTrader: 192 / 100%
Default

yes, rainier rocks. super fast shipping, i like the very select high end product offerings. if its on rainier, you know its good stuff!
  #35  
Old 12-04-2008, 8:18 PM
HkUSP45's Avatar
HkUSP45 HkUSP45 is offline
Senior Member
 
Join Date: Jan 2006
Posts: 646
iTrader: 23 / 100%
Default Order CMMG 2 stage trigger kit...

Thanks
FAst Shipping.
  #36  
Old 12-10-2008, 8:19 AM
new cal shooter new cal shooter is offline
Senior Member
 
Join Date: Aug 2006
Location: Pascagoula
Posts: 753
iTrader: 56 / 100%
Default

I picked up an item from him I think about 3 years ago, out in Kent or around that area, real estate office i think? If this is him, he was a pleasure to deal with, thanks!
  #37  
Old 12-15-2008, 12:27 AM
NSR500 NSR500 is offline
Banned
 
Join Date: Aug 2006
Location: Houston & SF Bay Area
Posts: 19,531
iTrader: 2 / 100%
Default

John & Team delivered 3 Great Tactical Innovations lowers to me following the Election! Pricing was Awesome and Delivery was Fast!
  #38  
Old 12-15-2008, 5:48 PM
4literranger485's Avatar
4literranger485 4literranger485 is offline
Member
 
Join Date: Nov 2008
Location: Mojave Desert, CA
Posts: 492
iTrader: 9 / 100%
Default

I've got to add to this. I ordered my TAC15 lower from them on thursday evening. I then called my FFL to have him fax the info up to Rainier, but he said they already had it. I called Rainier and John answered saying that he indeed already had my FFL on file and he was putting the shipping label on my package already!! He had it boxed up in less than 15 minutes, and it'll be here early next week! Thanks again Rainier, your quick service ensured that i'll have my AR under the tree for XMAS

RAINIER ROCKS!!!

I'll be telling all my Air Force comrades to order through you for whatever they need!
__________________

RD Game Calls Silver Pro-Staff
RD Game Calls
  #39  
Old 12-29-2008, 4:36 PM
HkUSP45's Avatar
HkUSP45 HkUSP45 is offline
Senior Member
 
Join Date: Jan 2006
Posts: 646
iTrader: 23 / 100%
Default

I ordered a CMMG 2 stag trigger. Trigger failed function test. Call Rainier. Described the problem i was having. They asked if i wanted a refund. I declined and wanted another CMMG trigger. Well today i received a package and the new trigger function great. Thanks. Awesome Customer service. Again, Fast shipping.
  #40  
Old 01-06-2009, 12:52 AM
rct442's Avatar
rct442 rct442 is offline
Senior Member
 
Join Date: Sep 2008
Location: Peninsula, SF Bay Area
Posts: 708
iTrader: 61 / 100%
Default

I have ordered two OLLs from Rainer Arms in the past 6 months, one a stripped Noveske N4 and the other a complete LMT Defender 2000 lower halve, with no problems, only great customer service! Unbelievably fast shipping, less then a day if you order in the morning in the Pacific time zone, one day in all other cases. Now only if they directly shipped complete ARs and lower halves w/ BB to California...
 

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump



All times are GMT -8. The time now is 7:19 PM.




Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
Proudly hosted by GeoVario the Premier 2A host.
Calguns.net, the 'Calguns' name and all associated variants and logos are ® Trademark and © Copyright 2002-2021, Calguns.net an Incorporated Company All Rights Reserved.
All opinions, statements and remarks made by Calguns.net on this web site and elsewhere are solely attributable to Calguns.net.



Seams2SewBySusy