Calguns.net  

Home My iTrader Join the NRA Donate to CGSSA Sponsors CGN Google Search
CA Semiauto Ban(AW)ID Flowchart CA Handgun Ban ID Flowchart CA Shotgun Ban ID Flowchart
Go Back   Calguns.net > FIREARMS DISCUSSIONS > Rimfire Firearms
Register FAQ Members List Calendar Mark Forums Read

Rimfire Firearms .22, .17 and other Rimfire Handguns and Rifles

Reply
 
Thread Tools Display Modes
  #1  
Old 09-08-2016, 11:04 PM
Ceeceerider71 Ceeceerider71 is offline
Senior Member
 
Join Date: Aug 2015
Location: Stockton
Posts: 590
iTrader: 10 / 100%
Default Anyone have any experience with ATI/GSG customer service?

Hello I have a ATI GSG 1911 CA in 22long rifle and the extractor stopped working. I have emailed ATI customer service with no response, so tomorrow I'm going to call and see how far I get. Their guns have a limited lifetime warranty so I hope this is cover under that warranty. Just checking to see if any of you have delt with them in the past....
Reply With Quote
  #2  
Old 09-08-2016, 11:15 PM
SnipeShot SnipeShot is offline
Member
 
Join Date: Jun 2008
Location: Newbury Park, CA
Posts: 356
iTrader: 2 / 100%
Default

Contact carolyn.drabik@americantactical.us i'm not sure if she still works there but she was quick with an email response and getting me the parts i needed. Here is her number and extension as well 1-800-290-0065 Ext 727.
Reply With Quote
  #3  
Old 09-09-2016, 12:06 PM
winetoad winetoad is offline
Member
 
Join Date: Nov 2010
Location: 707
Posts: 410
iTrader: 14 / 100%
Default

I called them about upgraded parts. Even though I was past the warranty time they did send me new parts without charge.
Reply With Quote
  #4  
Old 09-09-2016, 12:21 PM
Creampuff Creampuff is offline
Village idiot
CGN Contributor
 
Join Date: Jan 2006
Posts: 3,730
iTrader: 1 / 100%
Default

I have emailed them about my GSG1911. They mailed out parts pretty quickly. If they don't email you back today or Monday, then give them a call next week. I've found them to be a customer-first type of customer service.
Reply With Quote
  #5  
Old 09-09-2016, 3:23 PM
meanrock meanrock is offline
Senior Member
 
Join Date: May 2015
Posts: 847
iTrader: 16 / 100%
Default

If you buy anything 3rd party, Taylor tactical makes excellent parts for the GSG 1911's
Reply With Quote
  #6  
Old 09-09-2016, 3:43 PM
KahrMan's Avatar
KahrMan KahrMan is offline
Member
 
Join Date: Aug 2016
Posts: 458
iTrader: 2 / 100%
Default

They were good with mine as well. Keep trying them.
Reply With Quote
  #7  
Old 09-09-2016, 5:50 PM
manini manini is offline
Senior Member
 
Join Date: Aug 2013
Location: Bay Area
Posts: 790
iTrader: 7 / 100%
Default

Call them. They have been very good with me. No complaints.
Reply With Quote
  #8  
Old 09-10-2016, 4:38 AM
GM4spd's Avatar
GM4spd GM4spd is offline
Calguns Addict
 
Join Date: May 2008
Location: Oceanside
Posts: 5,673
iTrader: 114 / 100%
Default

Call them,I got a new firing pin mailed to me in less then a week.
__________________
NRA LIFE (1974) Psalm 46:10
I had a commission/USNR from 71-77 but never consider myself a Vet MyDad+4uncles/USMC/WW2/Korea/Vietnam. My Grandfather US Army WW1. No heroes,just regular folks--they were Veterans.

“Do not be deceived.God is not mocked. You will reap what you sow.”
Reply With Quote
  #9  
Old 09-10-2016, 9:09 AM
2meterB's Avatar
2meterB 2meterB is offline
Senior Member
 
Join Date: Aug 2013
Location: Sac Area
Posts: 1,728
iTrader: 6 / 100%
Default

Call them... Originally they wouldn't warranty my GSG 1911 (rear site fell apart) but a manager finally approved it.

They require product registration, apparently it had a short warranty period.
__________________
Quote:
President Obama’s spokesman said Thursday that the record number of Americans seeking to buy guns in recent weeks is “a tragedy” that the White House is at a loss to explain.
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump



All times are GMT -8. The time now is 6:17 AM.




Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
Proudly hosted by GeoVario the Premier 2A host.
Calguns.net, the 'Calguns' name and all associated variants and logos are ® Trademark and © Copyright 2002-2021, Calguns.net an Incorporated Company All Rights Reserved.
All opinions, statements and remarks made by Calguns.net on this web site and elsewhere are solely attributable to Calguns.net.



Seams2SewBySusy