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Rimfire Firearms .22, .17 and other Rimfire Handguns and Rifles |
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#1
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Anyone have any experience with ATI/GSG customer service?
Hello I have a ATI GSG 1911 CA in 22long rifle and the extractor stopped working. I have emailed ATI customer service with no response, so tomorrow I'm going to call and see how far I get. Their guns have a limited lifetime warranty so I hope this is cover under that warranty. Just checking to see if any of you have delt with them in the past....
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#2
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Contact carolyn.drabik@americantactical.us i'm not sure if she still works there but she was quick with an email response and getting me the parts i needed. Here is her number and extension as well 1-800-290-0065 Ext 727.
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#4
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I have emailed them about my GSG1911. They mailed out parts pretty quickly. If they don't email you back today or Monday, then give them a call next week. I've found them to be a customer-first type of customer service.
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#8
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Call them,I got a new firing pin mailed to me in less then a week.
__________________
NRA LIFE (1974) Psalm 46:10 I had a commission/USNR from 71-77 but never consider myself a Vet MyDad+4uncles/USMC/WW2/Korea/Vietnam. My Grandfather US Army WW1. No heroes,just regular folks--they were Veterans. “Do not be deceived.God is not mocked. You will reap what you sow.” |
#9
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Call them... Originally they wouldn't warranty my GSG 1911 (rear site fell apart) but a manager finally approved it.
They require product registration, apparently it had a short warranty period.
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