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Recommand a low to mid tier CRM software?
Have a friend doing some consulting work. The client was using a custom in house program but they need to goto the next level. However, they are to small for SAP or Peoplesoft/Vantive..
Any suggestions? He is looking for something to track customer support cases, bugs/defects/enhancements tracking. Also would need to generate reports in Excel or Crystal reports.. I found this.. http://en.wikipedia.org/wiki/Categor...ware_companies TIA
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