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  #1  
Old 06-07-2014, 8:34 AM
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Default Ares Armor

I have seen some people posting negative comments about Ares Armor. I can say that I have been buying from them for the past 18 months or so and have never had a negative interaction either face to face, by phone or by internet. My most recent experience was nothing less than exceptional. I have a part I bought over a year ago. I finally got enough money to complete the project. During the middle of the project, I broke this part. I contacted Ares Armor by e mail on a weekend. Monday morning I was contacted and asked for pictures of the broken part. I sent them Tuesday and on Thursday they contacted me again. Their response "We will have one sent out to you tomorrow." No questions asked, replacement part in the mail, resolved within less than a week. I would say that is pretty great customer service. Again my experiences with them have been wonderful. Never a rude word, never brushed off, never given any run around. They are up front about wait times and they are doing things that many companies are not willing to do. I think many people feel entitled to better treatment then the next guy. And no I don't work for Ares Armor. Just feel people who are bashing them have unreal expectations.
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  #2  
Old 06-07-2014, 8:55 AM
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yeah ares armor in oceanside is awesome, people are just haters because they ordered stuff from ares who cant keep up with the demand like some monopoly type vendors can.

get over it and go to the store they will hook you ups
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  #3  
Old 06-07-2014, 1:27 PM
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always been treated well at ares. nice guys.
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  #4  
Old 06-07-2014, 1:37 PM
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Originally Posted by MauserMike View Post
yeah ares armor in oceanside is awesome, people are just haters because they ordered stuff from ares who cant keep up with the demand like some monopoly type vendors can.

get over it and go to the store they will hook you ups
Wow that is one heck of an oversimplification of the mess that has been Ares Armor!

Look at their history for the 80% group buy for the double stack polymer handle pistol which took a year for them to deliver to our groups but was available thru other sources while we only received parts of our order.
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Old 06-07-2014, 3:07 PM
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Originally Posted by Rock6.3 View Post
Wow that is one heck of an oversimplification of the mess that has been Ares Armor!

Look at their history for the 80% group buy for the double stack polymer handle pistol which took a year for them to deliver to our groups but was available thru other sources while we only received parts of our order.
yeah but i dont get into complicated things like group buys but i guess im oversimplicated sorry
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  #6  
Old 06-07-2014, 4:35 PM
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Originally Posted by MauserMike View Post
yeah but i dont get into complicated things like group buys but i guess im oversimplicated sorry
There is nothing complicated about:
You offered this price for volume.
We gave you the money you required, now you deliver.

And then we get excuses for a year?
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Old 06-07-2014, 4:50 PM
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Originally Posted by Rock6.3 View Post
There is nothing complicated about:
You offered this price for volume.
We gave you the money you required, now you deliver.

And then we get excuses for a year?
going on the web and getting a big group of people to put in a large order is a bit complicated in my book is all, no biggie...
just stating that i have had nothing but good times with the guys at ares with OLL stuff, getting parts for us when the ar panic was doing down, they had what we needed, and what not. i am sorry you got the shaft.! i have not dealt with any pistol stuff from them. i have only seen the 1911 frame 80% they sell the rudius or something like that.... looks awesome...

http://aresarmor.com/store/Item/rudius1911

Last edited by MauserMike; 06-07-2014 at 4:53 PM.. Reason: linked
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Old 06-07-2014, 7:40 PM
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Never had an issue with the store. I do not care for ordering parts online and group buys I avoid. Like Mr Mike, I like simple. I am a simpleton.

That being said, I like Ares.
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Old 06-07-2014, 8:57 PM
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I've been to Ares Armor in San Diego and the people were great there.
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  #10  
Old 06-07-2014, 9:17 PM
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Seems to me, from what I've seen, that they have seriously improved now that Dimitri is back. All of the problems seemed to have happened while he was away from the company and other people were running the company at the time all of that happened and they aren't with Ares anymore.
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Old 06-07-2014, 9:20 PM
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Seems to me, from what I've seen, that they have seriously improved now that Dimitri is back. All of the problems seemed to have happened while he was away from the company and other people were running the company at the time all of that happened and they aren't with Ares anymore.
ummm how about making ALL THE PEOPLE WHOLE? ares is teh sux a ss
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Old 06-07-2014, 9:51 PM
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ummm how about making ALL THE PEOPLE WHOLE? ares is teh sux a ss
Learn to spell?
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  #13  
Old 06-07-2014, 9:55 PM
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I won't support them , as a long time builder I feel they are a cancer to the hobby with there "in your face" tactic kinda like the open carry movement
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  #14  
Old 06-08-2014, 8:55 AM
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I won't support them , as a long time builder I feel they are a cancer to the hobby with there "in your face" tactic kinda like the open carry movement
in your face tactic? not sure i follow you, If being a open and outspoken firearms business that refuses to leave cali due to the insane laws that they want to help fight, then im all for it. got to stand up and be heard if you want anything to happen. i think they were just a little overzealous with thier OLL stuff and could have kept that a little more low key and avoided raids ect... BUT they took the raids head on tried to do everything in a civil and legal fashion and the feds just wouldn't play ball. They refused to give your personal information to the government due to their integrity as a stand up company and fight against those who want to take your freedoms away based on their own opinions that go word for word against our forefathers wishes.
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  #15  
Old 06-08-2014, 2:33 PM
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Haven't been the the Oceanside store, but the Ares in San Diego is really small, has a great selection of build parts and their customer service is awesome. I really do appreciate when employees remember who you are and what kind of stuff you buy. This is just in store though... don't have any feedback on online stuff or group buys. Also, their attitude is pretty refreshing. It's nice knowing that they are getting positive response from the community down here with the things they've done.
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Old 06-08-2014, 2:38 PM
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in your face tactic? not sure i follow you, If being a open and outspoken firearms business that refuses to leave cali due to the insane laws that they want to help fight, then im all for it. got to stand up and be heard if you want anything to happen. i think they were just a little overzealous with thier OLL stuff and could have kept that a little more low key and avoided raids ect... BUT they took the raids head on tried to do everything in a civil and legal fashion and the feds just wouldn't play ball. They refused to give your personal information to the government due to their integrity as a stand up company and fight against those who want to take your freedoms away based on their own opinions that go word for word against our forefathers wishes.
and their advert for CNC services did what ?
and there 5 min of fame on the news about building unregistered guns did what ?
how did their billboard thing turn out ?

again just like the the open carry movement, you can not change antis minds with in their face stuff it just hurts our cause as gun owners and builders

as for the raids they were selling "80%" lowers with no ATF letter , and if they had looked at the KT ord bust years ago would have seen one of the things the ATF said was no spotting for the FCG that the poly lowers had
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  #17  
Old 06-09-2014, 2:17 AM
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Yea have to agree shoving your product in front of people to cause a shock value can back fire.

If you can't sell your product just on the quality and functionality of it then advertising is your fall back plan.

"Advertising is like a Magic Trick ...... The more you WOW them the better you distract them from what really is there."


Basically you have to count the good and bad and it seems Ares is getting more bad than good reviews ..... but in fairness the majority of negative reviews seems to be backordered "80%" lowers. My only problem is the fact that you have to pay for everything up front. When I do a custom order I only charge what it would cost me plus shipping in case the customer changes their mind on something that can not be returned. The fact that Ares is charging the Retail price upfront is somewhat troubling to me ........ but I can not speculate on why they do that.

Last edited by Gunsmith Dan; 06-09-2014 at 2:23 AM..
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Old 06-09-2014, 3:41 AM
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Originally Posted by freonr22 View Post
ummm how about making ALL THE PEOPLE WHOLE? ares is teh sux a ss

I have absolutely no idea what you are trying to say.
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Old 06-09-2014, 4:30 AM
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Seems to me, from what I've seen, that they have seriously improved now that Dimitri is back. All of the problems seemed to have happened while he was away from the company and other people were running the company at the time all of that happened and they aren't with Ares anymore.
My buddy in MARSCOC likes em. I like their attorney. Good guys. We are all on the same side here.
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Old 06-09-2014, 4:47 AM
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Originally Posted by Gunsmith Dan View Post

If you can't sell your product just on the quality and functionality of it then advertising is your fall back plan.
Really, man? Coca-Cola is like, the best selling product in the world. They could still be the best selling if they didn't advertise, yet they still spend billions of dollars a year on advertising.

Advertising isn't a "fall back plan." Its how you grow your business.
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Old 06-09-2014, 9:24 AM
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Originally Posted by funnybookz View Post
Really, man? Coca-Cola is like, the best selling product in the world. They could still be the best selling if they didn't advertise, yet they still spend billions of dollars a year on advertising.

Advertising isn't a "fall back plan." Its how you grow your business.
yeah, people posting here talking **** on ares is just not right. just because you get bad business once from a company you probably only used ONCE off the internet is a biased opinion, but everyone's opinion is biased so who cares. been going there for years. its nice having 2 tactical shops in walking distance in down town o-side, not to mention all the surplus army navy marine shops all over there's like 5 or 6.

i go to both quantico tactical and ares in the same stop usually. its a win win.

im seeing a pattern here. i think all the people that do business online are just ones that have had a bad time with online stuff, so they hate ares now. if you just went to the stores from the beginning youd be fine. the internet ruins everything
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Old 06-09-2014, 10:21 AM
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Was just at ares armory in oside for the first time and I had a great experience even though it was packed with people in there. They took the time to speak with us patiently. 👍👍 two thumbs up for this place.
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Old 06-09-2014, 10:47 AM
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When times are good you should advertise.
When times are bad you must advertise.
Times are bad.
Learned this in my MBA program 30 years ago.

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Old 06-09-2014, 4:32 PM
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yeah, people posting here talking **** on ares is just not right. just because you get bad business once from a company you probably only used ONCE
Really I mean REALLY !!!

We're not talking one or two customers With an issue and then going on the net to bash them . HUNDREDS if not Thousands of people had/have legit complaints about these guys .

Lets see a poll of customers asking if they had good busyness with them . How do you think that poll would look . My guess is at best 50-50 . That's not a good busyness
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Old 06-09-2014, 4:56 PM
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Shooters are a strange bunch.
Half of them like something and the other half hate it.
Guns, gun stores, ranges, You name it
Really weird.........
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Old 06-09-2014, 6:19 PM
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Ahh YES Coca-Cola uses advertising just like everyone else as a fall back plan when sales fall.

In the case of Coca-Cola they have been targeted by the health food police so in order to combat that, since they can't say Coca-Cola is health for you packed with vitamins and minerals, they need to attract and remind people of the product and the good old days and fun.

Let me give you a point:

You see Cadillac, Mercedes, Lexus etc commercial all the time so they can out sell each other and convice you with "magic" they are better than the rest.

When was the last time you saw a Rolls Royce commercial?

The quote above relating advertising to magic is true and one of the first things you learn in business advertising.

the "Razzle Dazzle" effect so to speak.

Never said anything bad about Ares just said look at the reviews and make your own decision as to how much weight you want to put on them when using a business.
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Old 06-09-2014, 7:39 PM
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Rolls specialty markets, not to the general population.
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Old 06-09-2014, 10:51 PM
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?

Rolls Royce is in the luxury car business like all the others and available to anyone with enough cash to buy one.

BUT

I see this is a Ares fan club thread since anyone not giving Ares 5 star review is getting questioned as not knowing what they are talking about.
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Old 06-09-2014, 11:09 PM
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Quote:
Originally Posted by golfguy View Post
Shooters are a strange bunch.
Half of them like something and the other half hate it.
Guns, gun stores, ranges, You name it
Really weird.........
Seriously weird. It lets me know what kind of people they are at least.
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Old 06-09-2014, 11:20 PM
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Originally Posted by Gunsmith Dan View Post
?

Rolls Royce is in the luxury car business like all the others and available to anyone with enough cash to buy one.

BUT

I see this is a Ares fan club thread since anyone not giving Ares 5 star review is getting questioned as not knowing what they are talking about.
First post is pretty much stating exactly that, this is a fan boy thread. Just stop bashing them. Just because they messed up at one point, does not mean that they can not be a great company. And also, get off your butt and go into the store. It is a more pleasurable experience to actually talk to their friendly staff, instead of click buttons on a computer.
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Old 06-09-2014, 11:28 PM
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Good advice, see for yourself.
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Old 06-13-2014, 8:41 PM
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Maybe I'm wrong, but I believe the in your face antics of Ares Armor made the ATF clamp down on 80% CNC parties.
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Old 06-14-2014, 9:18 AM
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Quote:
Maybe I'm wrong, but I believe the in your face antics of Ares Armor made the ATF clamp down on 80% CNC parties.
IMHO , It was all the complaints to the BBB . If a company has tons of complaints . That puts them on the Feds radar . I believe all there problems with the law right now are because of all the customer complaints in the past .
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Old 06-14-2014, 5:14 PM
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Maybe I'm wrong, but I believe the in your face antics of Ares Armor made the ATF clamp down on 80% CNC parties.
I think that it was because of all of it. I do not thin that Ares was the sole problem. They were just the most open about it. But there were a lot of other companies that advertised it as well, and were doing the CNC parties.

The ATF had to do something about it because some Senator (Difi) made enough fuss to the ATF. But that is speculation. The anti's have been hitting us everywhere they can manage.
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Old 06-14-2014, 10:25 PM
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Never have had a problem with the guys at Ares. I love to support my local shops. Have bought many items from them in store and online. Can't go wrong by heading over to their shop, online I've heard all the negative stuff but always got my stuff on time, but of course it may help that I don't live too far away.

I know they've been through a lot...expanding, new location, and the ATF issues. Hopefully they can make it right with the guys still waiting.
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Old 06-14-2014, 11:48 PM
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Maybe I'm wrong, but I believe the in your face antics of Ares Armor made the ATF clamp down on 80% CNC parties.
That and going on tv showing how easy it is to make your own firearm on a cnc machine. They still run the radio commercials inviting people to "come build an unregistered firearm"
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Old 06-17-2014, 3:52 PM
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Not a fan of their "Pre Order this *ahem* $1000 *ahem* upper now for $500 or buy it for $1000 later when it is in stock" sales pitch.
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Old 06-18-2014, 11:05 AM
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Not a fan of their "Pre Order this *ahem* $1000 *ahem* upper now for $500 or buy it for $1000 later when it is in stock" sales pitch.

Why not? I see no problem with that.
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Old 06-20-2014, 3:38 PM
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joker70 joker70 is offline
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Quote:
Originally Posted by funnybookz View Post
Why not? I see no problem with that.
1. It's not really a $1000 upper. It would be easy to build a similar upper for half the price. So that right there fails the sniff test.

2. After the 80% lower debacle and basically keeping all their customers in the dark about the status of thir orders. Too many people have a bad experience with ordering from items from Ares that are not in stock.

If they want to rebuild their reputation then just be straight up and sell the product they have on hand at a decent price. You don't see the other LGS trying to pull this off.
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