#81
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Well After being P-off about my last transaction in Rancho, I decided to give Turners a second chance on my business, I was looking to buy a Mossy 500A
for awhile, I emailed Turners for a product search and received a quick response from Rob, he tracked one down for me and had a few at the Norwalk location, Norwalk called me to inform me that they have some in stock and gave me a great quote to go. So went over there after work to purchase the 500, as I was leaving, Turners posted the " we pay the sales tax deal " so I called Norwalk if they can honor this coupon the day before it goes in effect, they had no problem with that. So I walked in met with Russ, looked at the gun for a few mins, than purchased it with the DROS, I was out of there in 30Mins, WOW !! So I guess they need to weed out some bad apples within their company.. Thanks Mr. Rob K for your service!
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What is a Pipe Hitter? From the urban dictionary - “Someone or a group of people who are willing to go to the extreme in order to get things accomplished. Also known as a “Heavy Hitter”. Last edited by MARLANDO; 12-30-2011 at 9:13 AM.. |
#82
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And since them being gone, customer service is soooo much better! I'm positive Turners involvement in this thread has a lot to do with existing employees and store philosophy being so much better - and has a lot to do with the progress too...
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#84
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Ya Know... looks to me that having Turners (and the other vendors) here on this board makes a pretty good venue for feedback to the owners on just how the employees are performing customer service. In the end both seller and customer wins.
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US Navy Retired 1987-2007 |
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