Official "Where is my order?" Thread -- CalGuns

[ajabantao]

Got the tracking no. today. Thanks

[mattsn0w]

Originally Posted by Palmetto State Armory

100232198: giving your order to our shipping staff. Hopefully this will push it out of the door a little faster. We're experiencing a little bit more than a 5 day lead time due to all the BCGs and Easter Sale.

Thanks!

Thank you!!!

[mattsn0w]

Originally Posted by Palmetto State Armory

100232198: giving your order to our shipping staff. Hopefully this will push it out of the door a little faster. We're experiencing a little bit more than a 5 day lead time due to all the BCGs and Easter Sale.

Thanks!

i'm not in a hurry or anything to get the parts I ordered, but it's been over 2 weeks now and still waiting for things to move along.

[Palmetto State Armory]

I'll make sure it goes out today. I really have no idea what is holding it up, but I'll find out something and send you a PM.

[gobler]

I placed an order PSA #100284909 Gen 2 MOE LPK - Black on 4/11 and have not heard a thing... I had issues with the Mags getting switched due to processing times and I don't want to miss out on this.

[sig4ever]

Originally Posted by sig4ever

Can you guys please check for order #100269416 ? I placed the order on 3/30/13 for the Vortex Strikefire and it still says processing! Thanks .

Sent from my EVO using Tapatalk 2

Any update on this order? I called last week and you guys said "a couple of days". I don't understand why it's taking so long. It's been over two weeks, I would understand if it was a bcg or something. Do you guys just not have it in stock? I would appreciate a little clarification, thank you.

Sent from my EVO using Tapatalk 2

[Palmetto State Armory]

Sig4ever: I have your tracking number. Check your PMs!

gobler: Today is your 5th business day. If you don't receive a tracking number by tomorrow, please let me know.

Thanks!

[mattsn0w]

Originally Posted by Palmetto State Armory

I'll make sure it goes out today. I really have no idea what is holding it up, but I'll find out something and send you a PM.

Thank you! Received tracking number. I'm sure everyone there is very busy with the volume of orders. I appreciate you helping move things along!

[sig4ever]

Originally Posted by Palmetto State Armory

Sig4ever: I have your tracking number. Check your PMs!

Thank you ! I appreciate it

Sent from my EVO using Tapatalk 2

[gobler]

Originally Posted by Palmetto State Armory

gobler: Today is your 5th business day. If you don't receive a tracking number by tomorrow, please let me know.

Thanks!

I just got the tracking email..

Thanks for the update.



Sent from somewhere in time & space...

[nhr310]

Please check order# 100285791 Thanks

[siklidkid]

I placed an order for two BCGs on 4/12, it has now been over a week. Could I please have an update.

Order #100280758

Thanks Guys

[vincnet11]

Originally Posted by siklidkid

I placed an order for two BCGs on 4/12, it has now been over a week. Could I please have an update.

Order #100280758

Thanks Guys

It'll come, I ordered mine on the 10th, it was shipped yesterday. So it took 7 business days to process.

[siklidkid]

Originally Posted by vincnet11

It'll come, I ordered mine on the 10th, it was shipped yesterday. So it took 7 business days to process.

Cool. Thanks. Seems like a long processing time. No worries though.

[Palmetto State Armory]

nhr310- I'll give your order to shipping and hopefully that will push it out of the door.

We are currently waiting on BCGs to arrive from our Fernandina location.

Thank you for your patience.

[Palmetto State Armory]

nhr310- I'll give your order to shipping and hopefully that will push it out of the door.

We are currently waiting on BCGs to arrive from our Fernandina location.

Thank you for your patience.

[nhr310]

Got the tracking number today. Thanks for your help!

[pluke the 2]

Hi,

Can I get an ETA on my order please?

Order #100295260 (placed on April 18, 2013)

Thanks in advance!

Delano.

[USDGunner]

#100278442

Ordered on April 5; still shows "processing". What is the status of this order? If possible, can this order be switched for another product? Specifically SKU 29084 or 29079, whichever is faster to ship.

Thank you!

[Nguyen]

Any ETA on my order?

Thanks

#100303731 & #100298231

[slo5oh]

Eta for 100287522?

[siklidkid]

Originally Posted by siklidkid

I placed an order for two BCGs on 4/12, it has now been over a week. Could I please have an update.

Order #100280758

Thanks Guys

Recieved tracking number yesterday (4/25) my BCGs will be here 5/1... 18 days...

[DRUNKENMASTER]

# 100254889

Ordered 4/18. Where is it?

[pluke the 2]

Originally Posted by pluke the 2

Hi,

Can I get an ETA on my order please?

Order #100295260 (placed on April 18, 2013)

Thanks in advance!

Delano.

bump

[Palmetto State Armory]

Sending these to our shipping department....will be back when more information is available.

Thanks!

[Nguyen]

Originally Posted by Palmetto State Armory

Sending these to our shipping department....will be back when more information is available.

Thanks!

received my tracking number for my upper, thanks !!

[Oldmandan]

Can you guys please check order #100280017, you guys sent me the wrong upper. I called last week, you sent a call tag.

I was told you would ship the correct upper once you saw the call tag tracking # was in route back to you. I shipped it back to you last Friday, and am still waiting on a shipping confirmation for the correct upper to be shipped.

Also, order #100304906, if you can ship it with my upper to save me a few bucks in shipping costs would be great.
Thank you

[slo5oh]

Originally Posted by slo5oh

Eta for 100287522?

Shipping info received, thanks.

[Palmetto State Armory]

I am still waiting on shipping to get back to me about these orders- as soon as they let me know, I'll post on here to let you know these issues have been resolved.

[Oldmandan]

Originally Posted by Oldmandan

Can you guys please check order #100280017, you guys sent me the wrong upper. I called last week, you sent a call tag.

I was told you would ship the correct upper once you saw the call tag tracking # was in route back to you. I shipped it back to you last Friday, and am still waiting on a shipping confirmation for the correct upper to be shipped.

Also, order #100304906, if you can ship it with my upper to save me a few bucks in shipping costs would be great.
Thank you

Received shipping confirmation's for 2 packages coming my way. Your customer service people rock. A+ for you PSA!

[DRUNKENMASTER]

Originally Posted by DRUNKENMASTER

# 100254889

Ordered 4/18. Where is it?

I called customer service last Monday and spoke to some lady. Issue resolved. thanks.

[email]

I ordered some stuff about 4 or 5 weeks ago. It showed up on monday. I did receive a ups shipping confirmation a few days prior.

Works for me.

[choufun]

#100055321

Two boxes of federal 12gauge that has been on backorder. I have both the email from Jason saying that and physical letter.

Order placed on : 7/3/2012

I've sent a few emails trying to get this cancelled and refunded to me. Yes it's only $13.98, but it's the principle of it and I have not gotten any answers. Please help.

[Palmetto State Armory]

choufun- I'll refund you today!

[Palmetto State Armory]

BE BACK MONDAY!

BE GOOD.

[socalbowhunter]

I have been waiting on a refund for a month now. Am I ever going to get it or am I just out of luck?

ORDER #100255706

I ordered 2 lower receivers and 2 magpul enhanced trigger guards. I had to cancel the lowers because you said the FFL I was going to use had some kind of hold up, even though they have had lowers delivered before my order and after my order.
I was charged $21.00 shipping for that order. $7 per lower and $7 for the trigger guards.

Anyway, you refunded me for the 2 lowers and $7 shipping. That meant I paid $14 to ship 2 $8 parts that could have been shipped for $1.58. I was ok paying the $7 for the shipping but c'mon, $14? Really?

I was told you would refund it and now have been fighting with CS via email for a month.

What is going on with this? Look up my order number and you'll see I have spent a little money with you.

[Darklyte27]

100223823

I read that someone else tried to order a surefire mag and was told you only ship 30rd rebuilds.

if thats the case please cancel that item and continue with the rest of the order thanks

[Palmetto State Armory]

socalbowhunter- I refunded the rest of your shipping back today.

[FriendlyNeighbor]

Order #100309278 - PSA MOE LPK w/o Fire Control Group(OD), I was sent an email update saying sorry for delay and product would ship within 2 days from the email..... I still haven't received a shipping confirmation

[Fryall4]

Just wanted to say thank you Palmetto. Times are hard on you guys right now and you are doing what you have to do, and this thread shows you really do care. I ordered a couple of buffer tube/ stock kits the other day, received email notification of shipment a couple days later. Should get em tomorrow. Keep up the great work. I know I speak for a good amount of your customers, I will remember what company helped, during this rough patch, and I will remember those that left us in the dust. Cheers-