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Old 11-03-2009, 2:31 PM
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Steyr_223 Steyr_223 is offline
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Default Recommand a low to mid tier CRM software?

Have a friend doing some consulting work. The client was using a custom in house program but they need to goto the next level. However, they are to small for SAP or Peoplesoft/Vantive..

Any suggestions? He is looking for something to track customer support cases, bugs/defects/enhancements tracking. Also would need to generate reports in Excel or Crystal reports..

I found this..

http://en.wikipedia.org/wiki/Categor...ware_companies

TIA
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