The guns on display are display guns. The gun on your invoice is probably coming from the warehouse. Mosins are surplus guns and it's always a crapshoot as to what comes with them. There is no serial number on a long gun DROS only the SN is handwritten on the 4473 when you pick up. If the salesman told you that the rifle came with goodies bring it up with the Department Manager and see if he can source these items. The bottom line is the sales person blew it by assuming these items were included because this go around they didn't!
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