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-   -   Official "Where is my order?" Thread -- CalGuns (http://www.calguns.net/calgunforum/showthread.php?t=731799)

Palmetto State Armory 03-25-2013 6:51 AM

Official "Where is my order?" Thread -- CalGuns
 
If you have questions about an outstanding order, please post your order number and the issue here. Please keep all other discussions out of this thread. This will help us help you faster. Thanks!

The cableguy 03-25-2013 8:51 AM

Can I get an update on order 100238817. Thank you.

motox917 03-25-2013 9:52 AM

Can I get an update on order 100252584. Thanks!

Palmetto State Armory 03-27-2013 5:16 AM

100238817: You're still on your 13th business day. If you don't receive a tracking number by the end of the week, ping me again and I'll get in touch with our manufacturing crew.

100252584: We're only on the 6th business day here. I noticed your other post on the PSA upper thread...that guy could have ordered an upper that we had backstock on, etc. The dissipators are taking a good chunk of the 15 business days to send out. If you don't hear anything soon, ping me again.

motox917 03-28-2013 3:07 PM

Cool, thanks for the update.

ehair 03-28-2013 4:06 PM

order 238833 - Any updates would be appreciated? Are you going to ship the AR mags as rebuild kits or refund all my money becasue you do not ship to CA? PLEASE HELP, its been weeks, my cc charged and im in limbo. Thank you for your assistance.

motox917 03-29-2013 1:32 PM

Quote:

Originally Posted by ehair (Post 10941894)
order 238833 - Are you going to ship the AR mags as rebuild kits or refund all my money becasue you do not ship to CA?

Palmetto ships magazines as rebuild kits if they are sent to a CA address. The thread right under this one covers your question. (http://www.calguns.net/calgunforum/s...d.php?t=629821)

PSA takes a while to process and ship, but it's worth the wait. They are one of the best companies out there as far as I'm concerned.

ehair 03-29-2013 5:18 PM

Quote:

Originally Posted by motox917 (Post 10950368)
Palmetto ships magazines as rebuild kits if they are sent to a CA address. The thread right under this one covers your question. (http://www.calguns.net/calgunforum/s...d.php?t=629821)

PSA takes a while to process and ship, but it's worth the wait. They are one of the best companies out there as far as I'm concerned.

Appreciate your post. I ordered in stock AR mags in 6.8 and paid for them. Weeks later their shipping dept. said they would not ship to me in CA because its a 6.8 AR mags and they only ship 5.56 AR mags. (6.8 or 5.56 distinction is not posted anywhere in their vendor post) Ive asked for a full refund or preferably a shipment of my 6.8 mags. I have not heard back despite a PM, emails and this post. I assume they are a good company and they are backed with lots of order. I patiently wait........for a response, let alone my order or refund.

nestle19 03-29-2013 5:26 PM

I appreciate you posting here as well. My order is 100238637. Like the other guys, I attempted to call and email but no response. I considered buying more stuff from you guys but I was honestly a little disappointed with the communication. Although I do understand that everything is backed up, I think we,as consumers, deserve a response via email.

Once again, I do appreciate you making this thread, OP.

beyaaah 03-30-2013 10:27 PM

Resolved. Thank you

KustomFalcon 03-31-2013 10:28 PM

Order #100252609 (placed on March 19, 2013 7:58:59 PM EDT)

I've been waiting a while, but I also realize you're pretty backed up. I'd just like to know status, thanks.

Palmetto State Armory 04-01-2013 8:44 AM

100238833: Let me double check with shipping to see if I can get these out to you under special circumstance. If not, I will issue you a full refund today. (I'll PM you once I have a definite answer.)

100238637: You should have received an email stating that these items were backordered. I will issue you a full refund today. It will take up to 5 business days to post in your account.

100252609: We ask for at least 15 business days to manufacture and ship our uppers. Please be patient with us, as we are diligently working to get this order out to you. If you have not heard anything after the 15 business day mark, please ping me again and I'll see if there are any further issues.

nestle19 04-01-2013 9:39 AM

Nope. I have not received any email. If that's the case , I'll just wait for the refund and hopefully that does not take forever.

ehair 04-01-2013 7:13 PM

Any response? Is there is reason my post is being ignored while those after my post are being at least being addressed? Please respond. Thanks.

JWHuey 04-01-2013 7:51 PM

What about the bcg's that came back in stock 3/28(m-16 MPI Bolt carrier group)? Will they be shipping soon? Thank you

Palmetto State Armory 04-04-2013 6:15 AM

They should ship within 5 business days.

tbombaci 04-04-2013 10:09 AM

Quote:

Originally Posted by Palmetto State Armory (Post 10998363)
They should ship within 5 business days.

5 business days from today or when the order was placed?

Thanks!

Tom

motox917 04-04-2013 11:17 AM

I'd say 5 days from when you placed the order.

From their main page " Please allow up to 5 business days for your order to ship."

tbombaci 04-04-2013 1:12 PM

Quote:

Originally Posted by motox917 (Post 11000715)
I'd say 5 days from when you placed the order.

From their main page " Please allow up to 5 business days for your order to ship."

I presumed that was well. However, I was just double checking to see if they may be backed up a bit further.

KustomFalcon 04-04-2013 2:51 PM

100252609 - Update please

gliderunner 04-04-2013 7:23 PM

Can I please get a update on order # 100265594 for a BCG ordered on 3/28/13

Palmetto State Armory 04-05-2013 4:59 AM

100252609: Please allow up to 15 business days for the manufacturing and shipping of our uppers. If you don't receive a shipping notice within that time frame, ping me again and we'll figure it out.

100265594: The BCGs from 3-28 are a little backed up at the moment. I've been told that they are over at our other location being assembled. They should be here for shipping today or Monday.

gliderunner 04-05-2013 6:21 AM

[QUOTE=Palmetto State Armory;

100265594: The BCGs from 3-28 are a little backed up at the moment. I've been told that they are over at our other location being assembled. They should be here for shipping today or Monday.[/QUOTE]

Thankyou for your quick response looking forward to getting soon, also have a upper on order but not at the 15 day mark yet? :thumbsup:

rimfired 04-05-2013 8:42 AM

Hi, wondering on the status of my lower, 12 business days, 17 calender days now. I don't want to have to pay another DROS fee. Order #100252150. Thanks.

Palmetto State Armory 04-05-2013 9:10 AM

Just sent over an email to compliance...I'll let you know what they say.

Palmetto State Armory 04-05-2013 9:24 AM

Your lower is going out today...I'm assuming they were waiting on something with the FFL.

rimfired 04-05-2013 9:27 AM

Great news, thank you!

gliderunner 04-05-2013 7:16 PM

I would just like to say thanks to Palmetto and Brian for the great and prompt service. In these crazy times they are up front about shipping times. I was told this morning that my order would ship today or monday and about 4pm got the notice of shipment good job! Everybody just be patient.

SoCalresident 04-06-2013 3:00 AM

Order #100267364 - Update Please

Thanks.

pluke the 2 04-07-2013 12:21 PM

Order #100274514

Update Please

Thanks.

Palmetto State Armory 04-08-2013 9:08 AM

100267364: I PM'd you.

100274514: If you don't receive a tracking number by the end of the day today, please let me know. I gave your order to one of our packers and it should go out today.

Thanks!

tbombaci 04-08-2013 9:34 AM

Hi there. How about #100265821?

Thank you.
Tom

pluke the 2 04-08-2013 10:37 AM

Quote:

Originally Posted by Palmetto State Armory (Post 11033230)
100274514: If you don't receive a tracking number by the end of the day today, please let me know. I gave your order to one of our packers and it should go out today.

Roger that. Thanks.

XFan 04-08-2013 7:38 PM

Order #100268629
 
Thanks!

motox917 04-08-2013 9:07 PM

How about order# 100259842 ?

I was sent the wrong upper for order#100252584. I sent the upper back today at 3:00 PM. When the correct upper be shipped?

ETA: Also, if you could ship order#100272699 with the other two that would be awesome :thumbsup:

Yes, I have a horrible spending problem haha

Thanks, Russ

mattsn0w 04-08-2013 10:20 PM

Order #100232198

Thanks!

JWHuey 04-09-2013 5:10 AM

Thanks
 
Got my ups shipping notice yesterday afternoon for bcg order placed 3/28. Thanks PSA!:D
Quote:

Originally Posted by Palmetto State Armory (Post 10998363)
They should ship within 5 business days.


Palmetto State Armory 04-09-2013 7:55 AM

100232198: giving your order to our shipping staff. Hopefully this will push it out of the door a little faster. We're experiencing a little bit more than a 5 day lead time due to all the BCGs and Easter Sale.

Thanks!

sig4ever 04-10-2013 11:15 PM

Can you guys please check for order #100269416 ? I placed the order on 3/30/13 for the Vortex Strikefire and it still says processing! Thanks .

Sent from my EVO using Tapatalk 2

ajabantao 04-11-2013 1:03 PM

Can you please check order #100263882. Its been 15 days but still says processing on the status. Also order # 100273058 -BCG while you're at it. Thank you.


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