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-   -   Order was messed up? (http://www.calguns.net/calgunforum/showthread.php?t=714342)

marlim4 02-28-2013 12:20 PM

Order was messed up?
 
Ordered a couple of Palmetto State Armory Classic Lower Build Kit - without Fire Control Group last 02/07/13 and received the packaged today. There was only 1 Palmetto State Armory Classic Lower Build Kit in the box and the box doesn't appear to have been opened in transit. Tried calling but no luck getting through. Voice mail box is full as well. I just emailed them and waiting for their response. Anybody here had the same issue?

Adrupel17 03-05-2013 1:00 PM

I had/have the same issue, I ordered back in January though and still no fix on my parts. I ordered a parts kit with SSA-E Trigger and received no trigger. Also my barrel was missing. Called and spoke to them and they said they would fix it, that was a week and a half ago...

im2ninja4u 03-10-2013 8:28 PM

My order is still messed up and still in the process of getting fixed. Its been close to 2 weeks now.

Palmetto State Armory 03-19-2013 8:45 AM

If you can provide me with your order number, I'll make sure these issues get fixed ASAP.

Thanks!

Powder_Keg 03-19-2013 9:56 AM

Be prepared to be put on a long hold, but give them a call and they should sort you out. They are notorious for screwing up orders lol. I was missing the disconnector from my LPK, sent an email and also called. Took 3 weeks for the original order and another 2.5 weeks for the missing part. If you ordered a LPK, double check that every pin, spring and part was included. I was per-warned by this forum about PSA. Their prices are good and customer service was friendly, they just need to work on QA. Will probably keep ordering from them if they have what I want at the right price.

marlim4 03-25-2013 1:07 PM

Quote:

Originally Posted by Palmetto State Armory (Post 10851268)
If you can provide me with your order number, I'll make sure these issues get fixed ASAP.

Thanks!

PM'd you! I lost track of this post and just saw it today. I'm hoping you can help me get this resolved. Thanks!

marlim4 03-27-2013 8:35 AM

ORDER #100206584
2x Palmetto State Armory Classic Lower Build Kit - without Fire Control Group
$89.99

Ordered: 2
Shipped: 2

Total $179.98

Palmetto State Armory 03-27-2013 10:40 AM

We'll go ahead and get that other LBK out to you. Keep an eye on your email for your tracking number.

Palmetto State Armory 03-28-2013 7:09 AM

We need a permanent address to ship to. Do you have any other place other than the PO BOX?

marlim4 03-28-2013 8:06 AM

Quote:

Originally Posted by Palmetto State Armory (Post 10937300)
We need a permanent address to ship to. Do you have any other place other than the PO BOX?

I updated the address with Palmetto prior to shipping. The partial order was actually delivered to my physical address. I just PM'd you the info as well. Thanks!

dirtysanchez1035 03-29-2013 9:01 PM

Damn I just put in a couple of big orders. Hopefully I don't run into the same issues!!!

marlim4 04-09-2013 5:19 PM

Forgot to update this thread. Finally got my order. Thank you!

Delivered On:
Thursday, 04/04/2013 at 12:11 P.M.


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