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-   -   Anyone home??? (https://www.calguns.net/calgunforum/showthread.php?t=1552031)

SomeGuy75 08-12-2019 10:20 AM

Anyone home???
 
Iíve sent two emails and left two messages over the past week, but still no reply.
I have questions about a rifle, is there a secret way to talk to customer service??

Rakso 08-12-2019 10:27 AM

Quote:

Originally Posted by SomeGuy75 (Post 23301670)
Iíve sent two emails and left two messages over the past week, but still no reply.
I have questions about a rifle, is there a secret way to talk to customer service??

Have you tried calling?
I'm interested in this cause I'll be tranfering a rifle soon. So if their cx service is poo, then my money goes elsewhere.

SomeGuy75 08-12-2019 11:36 AM

Quote:

Originally Posted by Rakso (Post 23301705)
Have you tried calling?
I'm interested in this cause I'll be tranfering a rifle soon. So if their cx service is poo, then my money goes elsewhere.

Yes Iíve called twice, both times I left a message with a human who promised someone would call me back that day. Apparently they use a call center who will then send a message to customer service to call us back. So far it doesnít seem to be working very well. Itís disappointing because I used them in the past and they had great customer service, thatís the only reason I havenít given up yet.

Atlantic Firearms 08-12-2019 7:38 PM

What are your questions ? We have been slammed for the last week with all of the talk of new gun control going on

SomeGuy75 08-12-2019 7:52 PM

Finally got a call this afternoon.


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